Cohere · 2 days ago
Assistant Community Operations Manager
Buckeye,AZ,US
Full-time
Onsite
Mid Level
$44K/yr - $60K/yr
3+ years expCohere Life, Inc. is seeking an Assistant Community Operations Manager who will support the values and vision of the company while managing administrative responsibilities for the Community Life Team. This role involves interacting with stakeholders, overseeing compliance documentation, and coordinating community events, all while maintaining a high level of customer service and organizational efficiency.
Asset ManagementProject ManagementReal EstateRisk Management
Responsibilities
Manage all administrative duties for the support of the Operations Team, including tasks, special projects, events, and mass mailings
Respond to general inquiries from residents, commercial owners and other stakeholders (written, phone calls and in-person) and forward requests for specific inquiries to the appropriate team member
Lead efficient deployment of Community Concern Forms including tracking, contractor coordination, follow-up with stakeholders and electronic documentation of all relevant communication
Interpret governing documents and community guidelines to determine compliance and non-compliance issues
Track and monitor community standards; maintain the integrity of all compliance documentation
Support the Design Review Process; receive incoming Design Review Applications; communicate with owners and contractors regarding the guidelines and design review process
Administer records management via property transfer software -- Homewisedocs.com; coordinate and perform the Covenants, Conditions, Compliance Inspections (CCI) for re-sales and complete accompanying documentation
Respond to inquiries related to the Transfers and Disclosures process, coordinate with the Accounting Team on re-sales, builder sales and all transfer and disclosure documentation
Assist the Director, Community Operations with all aspects of association board meetings and community member meetings, including operations reporting statistics for board meetings, special presentations and other documents as requested
Complete the administrative needs for association board meetings and community member meetings, including operations reporting statistics for board meetings, special presentations and other documents as requested
Ensure the integrity of all association documents & files; serve as records management coordinator
Create and implement educational community-wide workshops, events, and outreach programs to grow community knowledge and familiarity with the community vision, guidelines, and architectural standards
Manage operations calendar
Work with the Director for recruiting, hiring and training operations staff; ensuring staffing levels are appropriate for job requirements
Manage any part-time staff and operations assistant for Verrado Community Association
Manage community lease tracking and community outreach regarding rental guidelines; maintain integrity and organize leases in electronic files
Manage relevant Website content for Operations Team events, meetings, and governing document updates
Participate in Cohere Councils of Excellence and engage in ongoing personal and professional development aimed at expanding capabilities, knowledge, and passion for the work
Attend after-hours events and meetings as necessary
Work collaboratively with broader Cohere team and colleagues to mine best practices and ensure efficiencies of scale
Qualification
Required
Minimum of 3 years of progressively responsible customer service, administrative and/or operations management experience required
Experience in meeting coordination required
Experience in customer service and working in a professional environment; effective communication, motivation, cooperation, and conflict resolution required
Experience working with committees, volunteers and similar stakeholder groups
Proficiency in a wide range of software applications including Microsoft Office Suite, with emphasis on Excel, Word, and PowerPoint; familiarity with social media channels (Facebook, Instagram, Twitter)
Must have a current drivers' license and an acceptable driving record
Capable of frequently lifting and/or moving up to 30 pounds
Be on feet for extended periods
Preferred
Knowledge of community associations, community amenities and community governance a plus
Minimum of 1 year of community association management experience preferred
Bachelor's or associate degree in a related field with transferable skills and knowledge
Interest in community association professional development opportunities
Benefits
401(k)
Dental Insurance
Health Insurance
Vision Insurance
Paid Time Off
Company
Cohere
Founded as DMB in 1997, Cohere is a placemaking and community management firm dedicated to cultivating connected, thriving neighborhoods.
51-200 employees
H1B Sponsorship
Cohere has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (11)
2024 (14)
2023 (13)
2022 (5)
2021 (2)
Funding
Current Stage
Growth StageLeadership Team
Todd Hornback
Shareholder & Chief Executive Officer
Jennifer A. Barefoot, MA, CMCA, AMS
Shareholder & Chief Culture & Brand Officer
Company data provided by crunchbase