Lowe's Companies, Inc. · 1 day ago
District Pro and Services Support Manager
Dedham, MA 1914
Full-time
Onsite
Mid, Senior Level
$103K/yr - $172K/yr
4+ years expLowe's Companies, Inc. is a leading retail company, and they are seeking a District Pro and Services Support Manager to enhance the Pro and DIFM customer experience. The role involves conducting store visits, supporting sales performance, and facilitating training workshops to ensure consistent execution of in-store strategies across the assigned district.
HardwareHome RenovationManufacturing
Responsibilities
Conducts store visits focused on the Pro and DIFM customer experience to ensure consistency across stores, develops actions plans to address gaps, and follows up to ensure implementation
Supports Pro and Installed Sales performance by identifying training and talent gaps based on data analysis and store/customer feedback, developing action plans to close gaps in partnership with the Store Leadership team, role plays with employees on selling behaviors and provides feedback to Store Leadership with specific action plans to improve performance
Ensures execution and realization of in-store strategies to optimize sales, service, and customer satisfaction, consistently across the assigned area
Responsible for all install programs within an assigned district to ensure achievement of sales, margin, close rate and profitability goals
Serves as point-of-contact for District and Store Leadership to support and provide a consistent Pro and DIFM experience across all stores in the assigned area
Using their expertise and knowledge on the Pro and installed sales experience, facilitates training workshops for store associates in the area on applicable Pro and Services initiatives (new or existing)
Provides feedback and best practices to VP and SSC leaders on quality in sales process and customer escalations outside of provider or product
Remains knowledgeable regarding industry standards and trends to aid in setting priorities, executing programs, and determining actions plans
Remains knowledgeable regarding industry standards and SSC programs to aid in setting priorities, building programs, and determining field activities
Qualification
Required
High school diploma or GED or equivalent years of experience in lieu of education requirement, if applicable
Bachelor's degree or equivalent years of experience in lieu of education requirement, if applicable
4 Years of Management in retail store operations. Leadership experience with direct report responsibility. Experience working closely with senior leadership (VP and above)
2 Years of Management in retail store operations. Leadership experience with direct report responsibility. Experience working closely with senior leadership (VP and above)
Benefits
Health, Dental and Vision insurance
Life and Disability insurance
Paid time off based on role, tenure, and locality, including vacation, holidays, sick and volunteer time
Flexible spending and health savings accounts
401(k) Retirement account with company match
Employee Assistance Program with concierge, work/life services and no-cost counseling for all kinds of needs
Education support programs, including tuition assistance and trade skills scholarships
Business Travel Accident insurance
Maternity and Parental leave
Adoption assistance
Lowe's Associate Discount and broad discount platform
Other discretionary benefits (based on eligibility) include annual bonuses, enrollment in Lowe's Employee Stock Purchase Plan and/or deferred compensation plan, and grant awards
Company
Lowe's Companies, Inc.
Lowe’s Companies, Inc. (NYSE: LOW) is a FORTUNE® 50 home improvement company serving approximately 20 million customers a week in the United States.
10001+ employees
H1B Sponsorship
Lowe's Companies, Inc. has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (389)
2024 (310)
2023 (388)
2022 (357)
2021 (242)
2020 (394)
Funding
Current Stage
Public CompanyTotal Funding
$22BKey Investors
Bank of America,Goldman Sachs
2025-09-30Post Ipo Debt· $5B
2025-08-20Post Ipo Debt· $9B
2023-03-28Post Ipo Debt· $3B
Leadership Team
Jennifer Wilson
SVP, Chief Marketing Officer
K
Kathy Higgins
VP IT Business Management
Recent News
2026-02-05
Company data provided by crunchbase