Campbell University, College of Pharmacy & Health Sciences · 18 hours ago
Audio/Visual Specialist
Buies Creek, NC
Full-time
Onsite
Entry, Mid Level
2+ years expCampbell University, College of Pharmacy & Health Sciences is seeking an Audio/Visual Specialist responsible for configuring, installing, supporting, and maintaining audio-visual and digital media systems. The role includes managing special A/V projects, providing training on software and systems, and administering video and web conferencing systems.
Higher Education
Responsibilities
Administer & maintain all classroom and meeting space AV systems
Operate & maintain digital display systems
Provide training and support on web conferencing system use
Provide training and operational support for faculty, staff, students, and guests in the use of classroom & meeting space AV systems
Create and maintain documentation for AV systems
Updates university IT systems support information and data to ensure access to accurate and timely information
Works directly with vendors to resolve problems with products and services
Create documentation for the Classroom Support/ITS Internal knowledge bases
Set up, configure, and test AV equipment for special events
Collaborate with IT professionals across campus to resolve issues
Ensure AV issues and support tickets are promptly addressed, documented, and resolved in a timely and professional manner consistent with the highest customer service and professional/technical standards
Assist with configuration and installation of desktop PCs, laptops, tablets, smartphones, and associated peripherals for faculty, staff, and students
Assist with support for desktop applications
Recommend appropriate, fiscally responsible ideas and purchases related to AV systems
Supervise student workers
Maintain a professional appearance and demeanor at all times
Other duties, responsibilities, and activities may change or be assigned at any time with or without notice
Uphold and abide by Campbell University policies and procedures, including, but not limited to, Title IX, Information Security, HIPAA, FERPA, and other state and federal mandates
Qualification
Required
Bachelor's degree preferred or equivalent work experience
Minimum 2 years' experience in supporting audio-visual systems
Strong working knowledge in the operation and troubleshooting of audio, video, audio-visual, display control systems, and computer equipment
Understanding of AV cabling and equipment connections
Must be able to transport camera equipment (cameras, tripods, lights, etc.) across venues and campus
Knowledge of video and web conferencing systems
Knowledge of Microsoft Word, Outlook, Excel, PowerPoint and the Internet
Comprehensive computer knowledge and skills
Communicate effectively to all groups through both oral and written channels
Outstanding customer service skills
Work independently, as well as function effectively in a team and within a diverse group of people
Demonstrate tact, a positive attitude, courtesy, and discretion in dealing with trustees, faculty, staff, students, high-level university officials and the public
Ability to be flexible with schedule including nights, weekends and some early mornings
Exercise independent judgment in complex and new situations
Maintain strict confidentiality and attention to detail are essential
Manage multiple, concurrent projects, and meet strict deadlines
Detail-oriented and willing to work in a changing environment
This position demands accuracy, honesty, integrity, and the ability to work with the Christian mission of Campbell University
Preferred
Bachelor's degree preferred or equivalent work experience
Preference will be given to candidates with current AV related certification
Experience in the higher education or non-profit sector is preferred
Company
Campbell University, College of Pharmacy & Health Sciences
Campbell University’s College of Pharmacy & Health Sciences is dedicated to the growth and development of our students, their achievements and educational outcomes.
501-1000 employees
Funding
Current Stage
Late StageCompany data provided by crunchbase