GBC Food Services · 2 days ago
Expense & Card Reconciliation Specialist (Chin/Burmese speakers preferred due to the nature of the business)
GBC Food Services is seeking an Expense & Card Reconciliation Specialist responsible for the end-to-end administration of the company purchasing card program. The role includes managing card issuance, compliance monitoring, and providing support for inquiries while ensuring adherence to company policies and standards.
Food & Beverages
Responsibilities
Manage issuance of new Purchasing Cards (P-Cards) for new store openings, store takeovers, store transfers, and newly appointed Regional Managers as well as deactivation/ cancellation for lost or stolen cards, employee or franchisee terminations, etc
Facilitate card setup under the correct operator code and ensure accuracy of cardholder data, adherence to internal controls including operator code validation, IT access coordination, and system enablement for multi-store users
Provide timely, accurate support for P-Card inquiries such as shipping status, acceptance limitations (e.g. state permit payments), chargeback processes and issue resolution acting as a central liaison between franchisees, field operations team, cross-functional departments to include but not limited to supply chain, franchise relations, franchise sales, marketing, franchisees, etc
Enforce policy compliance through documented controls, reviews, and corrective actions such as identification and escalation of out-of-policy purchases or suspicious charges and intervene proactively to reduce financial exposure
Manage and address increased volume of P-Card inquiries and transactions during month-end due to card rollovers and generate routine and ad hoc reports on P-Card transactions, expense trends, and policy compliance
Qualification
Required
Experience in multiunit retail, franchise operations, or store support functions
Familiarity with compliance monitoring, fraud detection, or risk mitigation
Experience coordinating cross functional processes involving IT, Accounting, and Operations
2–4+ years' experience in accounting, compliance, financial operations, or card program administration
Strong attention to detail with high accuracy in data entry and recordkeeping
Excellent customer service skills with the ability to support field teams and franchisees
Ability to manage high-volume, time-sensitive workloads
Proficiency in card management systems (e.g., Ramp or similar)
Strong problem-solving and critical thinking skills are important
Preferred
Conversational in Burmese Chin
Conversational in Hakha (Haka) Chin