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Business Architect - QSR Industry - Commerce & Omni Channel Domain jobs in United States
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Capgemini · 2 days ago

Business Architect - QSR Industry - Commerce & Omni Channel Domain

Capgemini is a global business and technology transformation partner that empowers organizations to unlock the value of technology. The Business Architect – QSR Industry Expert plays a key role in shaping business strategy and technology for Quick Service Restaurant operations, collaborating with various teams to ensure a coherent and scalable operational model.
ConsultingInformation TechnologyInsurTechIT ManagementSoftware
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H1B Sponsor Likelynote

Responsibilities

Work with external or internal clients to build a holistic view of business strategy, capabilities, services, governance, organizational domains, and key business processes
Lead or contribute to the development of capability maps, value streams, and process models for QSR restaurant and digital operations
Contribute to enterprise and domain architectures for restaurant systems, digital ordering platforms, and back-office QSR technologies
Participate in architecture and design reviews for major projects and feature sets
Support architecture across key QSR systems including POS, KDS, BOH, Kiosk, drive-thru technologies, mobile ordering, loyalty, CRM, and payment systems
Evaluate restaurant and digital technologies for functional fit, scalability, reliability, and interoperability
Ensure consistent design patterns and experience flows across digital, in-store, and off-premise channels
Collaborate with senior architects to define architecture guidelines, integration patterns, and governance processes
Support delivery teams during design, build, integration, testing, and deployment to ensure the solution aligns with intended architecture
Assist in troubleshooting architecture or integration issues and ensure design decisions uphold quality and best practices
Ensures SRE and observability strategies align with enterprise architecture standards, cloud strategy, and DevSecOps operating model

Qualification

QSR industry expertiseSolution architectureCloud platformsBusiness architecture frameworksSystems engineeringAnalytical skillsCommunication skillsDocumentation skillsLearning agilityCollaboration

Required

Bachelor's degree in Computer Science, Engineering, Information Systems, Business, or a related field
7–10 years of experience in solution architecture, systems engineering, business architecture, software design, or restaurant/retail technology roles
Strong understanding of QSR, retail, or hospitality operating models and technologies (POS, ordering, payments, BOH, loyalty)
Hands‑on knowledge of cloud platforms (Azure/AWS/GCP), integrations, APIs, and modern architectural patterns
Ability to translate business requirements into capability models, process flows, and solution designs
Strong analytical, communication, and documentation skills with the ability to work across technical and non‑technical stakeholder groups
Curiosity, learning agility, and a desire to grow into broader architecture leadership responsibilities

Preferred

Familiarity with business architecture or enterprise architecture frameworks (Capgemini Architecture Method, TOGAF, IAF, or similar) is a plus

Benefits

Paid time off based on employee grade (A-F), defined by policy: Vacation: 12-25 days, depending on grade, Company paid holidays, Personal Days, Sick Leave
Medical, dental, and vision coverage (or provincial healthcare coordination in Canada)
Retirement savings plans (e.g., 401(k) in the U.S., RRSP in Canada)
Life and disability insurance
Employee assistance programs
Other benefits as provided by local policy and eligibility

Company

Capgemini

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Capgemini is a software company that provides consulting, technology, and digital transformation services.

H1B Sponsorship

Capgemini has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (2856)
2024 (3012)
2023 (3424)
2022 (4392)
2021 (3311)
2020 (5871)

Funding

Current Stage
Public Company
Total Funding
$4.72B
2025-09-18Post Ipo Debt· $4.72B
1999-04-01IPO

Leadership Team

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Aiman Ezzat
CEO, Capgemini Group
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Anirban Bose
CEO of Americas SBU | Member of the Group Executive Board
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Company data provided by crunchbase