Kelly · 2 hours ago
Customer Service Representative
Waterford, CT
Full-time
Onsite
New Grad, Entry Level
$19/hr - $22/hrKelly is a long-standing, respected marine outfitting company with decades of boating expertise. They are seeking a friendly, knowledgeable, and proactive Customer Service Representative to help boaters find the right products and ensure customer satisfaction.
OutsourcingProfessional Services
No H1B
Responsibilities
Navigate customer inquiries like a pro via phone, email, and online chat
Guide boaters through our extensive product catalog and help them pick the perfect gear
Process orders quickly and accurately, including shipping quotes for freight and international delivery
Follow up to ensure customers are happy and fully equipped for their next voyage
Provide expert advice on special orders, custom products, and marine essentials
Help boost sales through friendly upselling and recommendations
Continuously sharpen your boating knowledge and share it with customers
Support team initiatives, cross-training, and special projects to keep the ship running smoothly
Qualification
Required
High school diploma or higher
Previous call center or customer service experience
Positive, 'can-do' attitude with excellent communication skills
Ability to multitask, prioritize, and keep calm in a fast-paced environment
Love for helping customers and being part of a team
Preferred
Boating or marine industry knowledge a big plus
Benefits
Medical
Dental
Vision
Telemedicine
Term life
Whole life
Accident insurance
Critical illness
A legal plan
Short-term disability
Retirement savings plan
Service bonus
Holiday pay plans (earn up to eight paid holidays per benefit year)
Transit spending account
Paid sick leave under the applicable state or local plan
Company
Kelly
We’ve been helping organizations find the people they need longer than any other company in the world.
Founded in 1946
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
unknown1978-01-13IPO
Leadership Team
Chris Layden
Chief Executive Officer
N
Nicholas Zuhlke
Vice President, Controller, and Chief Accounting Officer
Recent News
Kelly Services, Inc.
2025-11-08
2025-11-08
Company data provided by crunchbase