Solis Health Plans · 1 day ago
Office Clerk
Solis Health Plans is a new kind of Medicare Advantage Company focused on providing transparent and effective solutions for members and providers. The Office Clerk will support daily mailroom and fulfillment operations, manage high volumes of mail, and ensure compliance with CMS requirements.
Health CareHealth DiagnosticsPersonal Health
Responsibilities
Receive, stamp, open, sort, and review incoming mail to determine proper departmental routing
Copy, log, scan, and distribute mail in accordance with internal procedures and CMS requirements
Manage high volumes of received and returned mail while maintaining accuracy and turnaround times
Prepare and fulfill member materials, including provider directories, OTC catalogs, ID cards, and Welcome Kits
Process fulfillment requests from Member Services and OTC Call Center teams
Manually create shipping labels for UPS and USPS mailings
Ensure all outgoing materials meet CMS-required deadlines and compliance standards
Coordinate with internal teams and external vendors, including systems requiring multiple credentials
Serve as backup for mailroom, fulfillment, ID card, and Welcome Kit processes during vacations or absences
Provide front desk coverage during lunch breaks and as needed
Maintain accurate, organized, and confidential records
Assist with audits, reporting, and documentation related to mail and fulfillment activities
Qualification
Required
High school diploma or equivalent required
Fully Bilingual in ENGLISH AND SPANISH is required
Strong attention to detail and ability to manage repetitive, high-volume tasks
Reliable, responsible, and dependable with a strong work ethic
Ability to meet deadlines in a compliance-driven environment
Preferred
Previous clerical, mailroom, fulfillment, or administrative experience preferred
Bilingual (English/Spanish) preferred
Company
Solis Health Plans
Solis Health Plans is a medicare firm that deals with healthcare solutions and plans.
Funding
Current Stage
Growth StageRecent News
2025-04-15
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