L'Oréal · 1 day ago
Senior Manager - Key Account Supply Chain Manager
Miami, FL
Full-time
Hybrid
Senior Level
6+ years expL'Oréal is a global leader in the beauty industry, committed to creating beauty that moves the world. The Key Account Supply Chain Manager will serve as a business partner, enhancing the order-to-cash processes and building strong relationships with key clients to ensure operational efficiency and customer satisfaction.
BeautyConsumer GoodsCosmetics
Responsibilities
Proactively manage order processing and follow-up to ensure a seamless customer experience from order placement to delivery, while adhering to group norms and standards
Cultivate and maintain personalized relationships with key clients, ensuring the highest level of service and operational efficiency
Participate in the implementation of projects in collaboration with internal and external clients to become our client’s preferred partner
Proactively communicate with the hierarchy in case of challenges and implement appropriate corrective actions
Continuously monitor the performance of operations and the accuracy of the sales short term plan from client perspective. Provide monthly feedback, highlighting areas of strength and identifying opportunities for improvement. Utilize key performance indicators (KPIs) to track progress and measure success
Proactively identify opportunities and implement improvements to streamline the monthly sales orders/inventory management cycle, enhancing efficiency and accuracy
Qualification
Required
BA/BS degree with Supply Chain, Operations Management or Engineering
6+ years of experience in a distribution, manufacturing, supply chain logistics or equivalent role
Strong communication, problem-solving, adaptability, time management, collaboration, and customer focus
Customer service, data entry and accuracy, multitasking, order entry with ERP systems
Computer skills: Microsoft Excel, Word, and Outlook
Strong management experience, analytical skill and process management
SAP experience
English and Spanish (if working with LATAM clients)
Preferred
PowerBI preferred
Benefits
Competitive Benefit Package (Medical, Dental, Vision, 401K, Pension Plan)
Hybrid Work Policy (3 Days in Office, 2 Days Work from Home)
Flexible Time Off (Paid Company Holidays, Paid Vacation, Vacation Buy Program, Volunteer Time, Summer Fridays & More!)
Access to Company Perks (VIP Access to L’Oréal’s Internal Shop for Discounted Products, Monthly Mobile Allowance)
Learning & Development Opportunities for Career Progression (Unlimited Access to E-learnings, Lunch & Learn Sessions, Mentorship Programs, & More!)
Employee Resource Groups (Think Tanks and Innovation Squads)
Access to Mental Health & Wellness Programs
Company
L'Oréal
No.1 Beauty Group Worldwide. No.1 most innovative company in Europe (Fortune's ranking).
10001+ employees
H1B Sponsorship
L'Oréal has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (2)
2024 (1)
2023 (6)
2022 (1)
2021 (3)
2020 (2)
Funding
Current Stage
Late StageLeadership Team
David Greenberg
CEO L’Oréal USA and President, North America Zone
Haley Cohen
Chief of Staff to the CEO of L’Oréal USA
Recent News
2025-11-14
2025-11-03
caixinglobal.com
2025-11-01
Company data provided by crunchbase