Livingston International · 2 days ago
eCommerce Operations and Project Coordinator
United States
Full-time
Remote
Senior Level
6+ years expLivingston International provides clarity in trade complexity for over 30,000 clients. The eCommerce Operations and Project Coordinator is responsible for overseeing project planning, implementation, and tracking to ensure that objectives are met on schedule and within budget while exceeding client expectations.
AppsConsultingLogisticsSupply Chain Management
Responsibilities
Develop project and operational scope and objectives involving key stakeholders; create a detailed work plan which identifies and sequences the activities needed to successfully complete the project; determine resources required; and develop a schedule for project completion; and determine the objectives and measures upon which the project will be evaluated at its completion
Ensure resource availability and allocation, based on requirements and volumes - recruit, interview and select staff with appropriate skills for the project activities
Manage the project team according to the established policies and practices of the organization, ensuring that the team receives appropriate orientation to the project, as well as ongoing coaching and developing to help the team meet its objectives
Coordinate internal resources and third parties/vendors for the successful execution of projects Manage the relationship with all stakeholders, including third parties and vendors
Execute the project and operational goals according to plan; set up files to ensure that all project information is appropriately documented; monitor the progress and make adjustments as necessary to ensure the successful completion of the project
Manage changes to the project and operational scope, schedule, and costs using appropriate verification techniques
Establish a communication schedule to update stakeholders including appropriate staff in the organization on the progress of the project and operational goals
Review the quality of the work completed with the project team on a regular basis to ensure that it meets the project standards
Monitoring expenses and revenue and maintain full control of projects at all times to ensure that the project deliverables are on time, within budget and at the required level of quality Evaluate the outcomes of the project and operational goals as established during the planning phase
Coordinate the set-up of new clients; may visit client sites periodically to ensure client's needs are being met and to identify opportunities for additional business
Review and analyzes regulatory / trade initiatives and identifies impact to client base and project; optimizes regulation in the client's best interests
Meet financial objectives by forecasting requirements; preparing an annual budget; scheduling expenditures; analyzing variances; initiating corrective actions
Update job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations
Enhance department/ division reputation by accepting ownership for accomplishing new and different requests and exploring opportunities to add value to business partners and clients
Perform other related duties as assigned by management
Adhere to established policies and procedures
Qualification
Required
Developing budgets, tracking and managing expenses to budget and adjusting as required
Proven working experience in project management, planning, and process improvement
Strong service orientation, with ability to resolve issues with creative solutions in the best interests of the client and the company
Solid technical background with understanding of regulatory requirements and impact on the business Communication and presentation abilities
Effective interpersonal skills with ability to influence and engage people at various levels in an organization
Results oriented and highly organized - ability to set priorities, develop work schedules, monitor progress towards goals, and track details/data/information/activities
Technically savvy- Microsoft Office, company systems
Sound understanding of ethical behaviour and business practices to ensure that own behaviour and that of others is consistent with and aligned with Livingston's values
Ability to collaborate effectively with the team and business partners to resolve problem and make decisions that enhance organizational effectiveness
Sound judgement, ability to assess issues for importance, urgency, risks, and make timely decisions with confidence
6 years of related experience
Bachelors Degree or equivalent
Company
Livingston International
Livingston International is the North America’s number one company focused on customs brokerage and compliance.
1001-5000 employees
Funding
Current Stage
Late StageTotal Funding
unknown2025-02-04Acquired
Leadership Team
Robert Smith
Chief Executive Officer
Silvio Silvestre
Chief Financial Officer
Recent News
2025-10-09
2025-08-26
Company data provided by crunchbase