Improved Piping Products, Inc. (IPP) · 2 days ago
INSIDE SALES REPRESENTATIVE
Corporate Office/Warehouse - San Antonio, TX 78218
Full-time
Onsite
Mid Level
$22/hr - $24/hr
3+ years expImproved Piping Products, Inc. (IPP) is seeking an experienced Inside Sales Representative to work cooperatively with customers and the distribution team to maintain customer satisfaction and pursue new opportunities. The role involves providing sound business judgment, ensuring product availability, and handling customer inquiries effectively.
3D PrintingManufacturingReal Estate
Responsibilities
Abide by IPP’s safety and Health Policies and Procedures including wearing proper PPE and maintaining a safe work environment
Provide sound business judgment when interacting with each customer. This includes using independent discretion, creativeness, and quantitative analysis when handling each interaction, i.e., especially when pricing material, considering customer market pricing, quantity and type of material requested
Complete all SAP TASKS given by Manager to help convert quotes to orders
Ensure customers satisfaction is achieved through product knowledge and properly communicating with customers in a timely manner according to customer needs and bid dates
Address customer inquiries and determine customer requirements and expectations to recommend specific products and solutions
Work with supply-chain production and utilize inventory management software to accurately determine availability and delivery of products to customers
Determine price and availability for customers’ RFQs ensuring our material is available, competitively priced and focused on maximizing profit
Communicate with distribution manager to obtain shipping and freight pricing and estimated time of arrival
Review new purchase orders (POs) to ensure correct pricing, item codes, and freight terms to ensure information is properly communicated to data entry
Will occasionally assist with accurately entering purchase orders into the sales software system to ensure correct product, pricing, and shipment
Prior to shipping, review order acknowledgement against customer purchase order ensuring customer information, freight company, shipment method, payment terms and product codes are correct
Follow up on product quotes to provide additional information and close out any outstanding quotes
Communicate with management regarding customer needs and determine tentative solutions to arrive at a quote
Perform other duties as assigned
Qualification
Required
High School Diploma or GED required
Minimum of one year of customer service or sales experience
Bachelor's degree in technical or business discipline or equivalent experience
Minimum of 3 years of customer service or sales experience
Ability to work independently with little oversight in a fast-paced environment
Ability to provide sound business decisions and financial analysis
Strong organizational skills, including time management, attention to detail, the ability to multi-task, prioritize workflow, and possess analytical thinking and basic math skills
Strong verbal and written communication
Knowledge of Internet, MS Office Suite, and sales lifecycle management tools
Ability to sense and relate observations to business opportunity, coachable, ability to pick up new tasks quickly
Benefits
401K
Dental Insurance
Health Insurance
Life Insurance
Paid Time Off
Vision Insurance
Paid time off
Health insurance
Dental insurance
120 hours of Paid Time Off accrued per year, plus paid holidays
401(k) eligible to contribute after 30 days
Life Insurance policy paid by company 1 x annual salary up to a maximum of $150,000
Company
Improved Piping Products, Inc. (IPP)
Improved Piping Products is a plastic company that manufactures steel and plastic pipe fittings.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Jeffrey Brust
Chief Financial Officer
Company data provided by crunchbase