The Salvation Army Southern California · 10 hours ago
Client Service Coordinator
Fairbanks, Alaska, United States
Full-time
Onsite
Entry Level
$18/hr - $18/hr
2+ years expThe Salvation Army Southern California is an evangelical part of the universal Christian Church, and they are seeking a Client Services Coordinator to provide overall coordination and implementation of client services for the Fairbanks Corps family services ministry. This role involves supervising food box distributions, providing assistance to families, and maintaining client records and data for family services-related assistance.
Non-profit Organization Management
Responsibilities
Supervise and direct food box distributions, including processing applications and coordinating with the Fairbanks Community Food Bank
Provide services to families seeking assistance through community networking
Provide family continuity of care to include rental assistance, utility assistance and vouchers for clothing, household goods and furniture
Become proficient in the HUD HMIS data collection system or similar system
Utilize HUD HMIS data collection system as required per grant stipulations
Assist individuals seeking information regarding Salvation Army services, i.e in person, via phone or email
Ensure consistent data input into The Salvation Army’s social services software in order to evaluate the progress of families and be compliant with in-house statistical deadlines
Maintain client and statistical records, reports, and data for all Family Services-related assistance, including BHAP fund distribution, by required deadlines
Support data collection and outcome measurements leading to further enhancement of The Salvation Army’s services to families at risk
Outreach to other local social services agencies/programs
Assist with seasonal programs to include, but not limited to; Back to School, Thanksgiving and Christmas
Work with and recruit volunteers, in conjunction with the Volunteer Coordinator, to support Salvation Army social service opportunities
Provide back up support, as needed, to CSFP and TEFAP food box distribution
Driving responsibilities include, but are not limited to running work errands, picking up the mail, and attending staff meetings
Perform other related duties as assigned
Qualification
Required
Associate degree or higher or 2 (two) years of experience in a related field (social services, education, health field, etc.)
A working knowledge of local resources and community stakeholders is strongly preferred
Working knowledge of general office equipment
Ability to speak and understand English in a manner that is sufficient for effective communication with supervisors, employees, beneficiaries, and clients
Proficiency with essential Microsoft office software (Word, Excel, etc.)
Demonstrated ability to work as part of a team
Excellent oral and written communication skills
Valid driver's license with an acceptable driving and criminal history records
Ability to sit, walk, stand, bend, squat, climb, kneel, and twist on an intermittent basis
Ability to grasp, push/pull objects, and reach overhead
Ability to see and hear at normal ranges with corrective devices, if necessary
Ability to lift up to 50 lbs
Ability to understand and produce written and verbal information
Ability to operate a motor vehicle in daylight, darkness, and in inclement weather conditions
Must be able to understand, follow and give both written and oral instructions
Must be able to perform simple calculations (addition, subtraction, multiplication, and division) and apply concepts such as ratios and percentages in practical situations
Must be creative, self-motivated, organized, flexible, and possess leadership skills
Must complete the online course for this area and pass the Background Check required by The Salvation Army for employment
Preferred
Efficiency in WellSky social services database
Experience collaborating with diverse community agencies in Alaska or similar communities
Company
The Salvation Army Southern California
The Salvation Army is one of the largest humanitarian organizations in the world. It is a sub-organization of The Salvation Army International.
201-500 employees
Funding
Current Stage
Growth StageTotal Funding
$0.02MKey Investors
Federal Home Loan Bank of San Francisco
2019-09-23Grant· $0.02M
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