Virginia Green · 19 hours ago
Collections Specialist
Henrico, VA
Full-time
Onsite
Entry Level
2+ years expVirginia Green is seeking a Collections Specialist responsible for managing collections of outstanding accounts receivable. The role involves pursuing payments, resolving billing issues, and maintaining documentation related to collections.
Customer ServiceHealth CareProfessional ServicesService Industry
Responsibilities
Requests and pursues payment on delinquent accounts
Follow established guidelines to review and update accounts
Distribute call logs to various associates for collection calls and monitor call logs
Communicate financial hold accounts to management based on protocol
Manage cancellations and turnover in collaboration with branch managers
Correspond with customers regarding billing questions
Send statements to outside partner for printing and mailing
Maintain collection procedures documentation and cancelled accounts documentation
File Warrants in Debt and appear in court to please cases
Qualification
Required
Excellent organizational skills and attention to detail
Strong communication, problem solving, and analytical skills required
Ability to work independently and to adapt to a fast-changing environment
Proficiency in Microsoft Office Suite
Must have attention to detail with an eye for accuracy
Creative, self-disciplined and capable of identifying and completing critical tasks independently and with a sense of urgency
Working knowledge of existing FDCPA laws
Minimum of high school diploma or equivalent
Prolonged periods sitting at a desk and working on a computer
Preferred
Some college preferred
2 years of related experience in collections preferred
Company
Virginia Green
Local lawn care experts committed to keeping your lawn lush, green, and healthy. No one has more experience in Virginia than Virginia Green.
201-500 employees
Funding
Current Stage
Growth StageTotal Funding
unknown2024-01-03Acquired
Leadership Team
David Hanny
Chief Operating Officer
Recent News
Company data provided by crunchbase