Uber · 15 hours ago
Operations Lead, Credit Program Management
Chicago, IL
Full-time
Hybrid
Senior Level
$146K/yr - $162K/yr
5+ years expUber is looking for a highly motivated individual to join the US&C Financial Business Group as a Credit Operations Lead. The role involves managing lender partnerships and operationalizing lending strategies to enhance access to credit for underserved users in Uber's marketplace.
LogisticsMobile AppsRide SharingSoftwareTransportation
Responsibilities
Operationalize our lending strategy - you will set and execute the strategy for multiple elements of the loan management lifecycle including servicing, communications, customer support, and compliance, to build this initiative from scratch for the US & Canada markets
Manage and work with different cross-functional stakeholders across proactive initiatives as well as reactive incident response
Be an advocate for the Lending program at Uber, working to build trust and consensus with cross functional stakeholders to ensure we maximize portfolio success in service to our earners and merchants across Uber's marketplace
Proactively evaluate credit and compliance risk using industry knowledge and regional data to develop strategies and initiatives that address gaps and design and implement processes to mitigate such risks
Establish guardrails and automated controls within all processes to identify and resolve discrepancies before they impact partner trust
Evaluate the economic and strategic costs and benefits of initiatives and work with cross functional teams and management to execute those strategies
Build playbooks for new initiatives where no existing process exists, turning high-level business strategy into structured, scalable, operational frameworks
Lead cross-functional working groups (Product, BD, Legal, Marketing, Support, Compliance, Risk, etc) with internal and external stakeholders
Qualification
Required
Bachelor's Degree
5+ years of experience in banking, fintech directly related to lending and credit products or consulting / strategy experience supporting initiatives directly related to scaling lending and credit products at a company with Uber's scale
Domain expertise in lending including credit policy, risk assessment, customer KYC, and compliance
Preferred
6+ years of experience in banking, fintech directly related to lending and credit products or consulting / strategy experience supporting initiatives directly related to scaling lending and credit products at a company with Uber's scale
Proven track record of navigating 1.0 environments-taking ambiguous projects from concept to a fully operational scalable process
Stakeholder management experience across matrixed hierarchies and the ability to understand various cross-functional perspectives
Ability to synthesize technical data into a digestible narrative that can be shared with stakeholders with varying experience levels and backgrounds
Motivated self-starter comfortable working independently in a fast-paced and ambiguous environment
High standards and a bias toward action. You find context and information you need through relationships across the organization, you push for clarity and delivery, and you hold a high bar from your contributions and those of the people you work with
Proficiency in SQL / Excel and data management and visualization
Benefits
Eligible to participate in Uber's bonus program
May be offered an equity award & other types of comp
Eligible to participate in a 401(k) plan
Eligible for various benefits
Company
Uber
Uber develops, markets, and operates a ride-sharing mobile application that allows consumers to submit a trip request.
10001+ employees
H1B Sponsorship
Uber has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (830)
2024 (796)
2023 (684)
2022 (954)
2021 (750)
2020 (638)
Funding
Current Stage
Public CompanyTotal Funding
$35.56BKey Investors
William AckmanPayPalToyota Motor
2025-09-08Post Ipo Debt· $2.25B
2025-05-13Post Ipo Debt· $1B
2025-01-01Post Ipo Equity· $2.3B
Leadership Team
Dara Khosrowshahi
CEO
Prashanth Mahendra -Rajah
Chief Financial Officer
Recent News
2026-02-07
Company data provided by crunchbase