Dal-Tile LLC · 1 hour ago
Customer Service/Warehouse Associate - CT
Kansas City, KS
Full-time
Onsite
Entry Level
1+ years expDal-Tile LLC is the largest manufacturer of tile and natural stone in the United States, seeking a Customer Service/Warehouse Associate to join their team. The role involves providing customer service support, handling sales transactions, and performing various warehouse duties including material handling and inventory checks.
Real Estate
Responsibilities
Performs various customer service duties such as: waiting on customers, assisting customers in determining order requirements, answering customer inquiries, providing samples, providing direction/selection assistance, completing sales transactions, and accepting payments
Addresses and resolves customer complaints (returns and order errors)
Performs various office administration duties such as processing payments and receipts, reconciliation of DSRs and cash box, preparation of bank deposits, balance petty cash box, prepares various performance reports, updates customer master file and creates vendor orders
Performs various product order duties such as entering customer orders, creating plant/RDC orders, and completing stock replenishment orders
Waits on customers and prepare sales slips
Produces daily sales reports
Performs a variety of warehouse duties such as pull/assemble customer orders, check outbound orders for accuracy/completeness, inventory stock checks, restock and label vendor product, maintain displays (tools, caulk, etc.), move, store, and replenish material, and conduct daily cycle counts
Performs receiving duties such as receive and unload inbound material, process inbound shipments, stock material, process customer returns and notify management of damaged shipments for freight claims
Operates crane forklift equipment
Maintains clean and organized facility by sweeping, trash removal, restroom cleaning and general office maintenance, etc
Maintains a safe working environment by obeying all safety rules as outlined in the Safety Program and by reporting all accidents, unsafe conditions and acts to Management
Performs other related duties as required
Qualification
Required
HS diploma or equivalent experience
1+ years customer service experience and warehouse experience
Crane Forklift Experience is a plus
Organization, math, time management, computer skills, detail oriented, customer service, safety conscious
Benefits
Company Match on 401k
Employee Purchase Discount
Tuition Reimbursement
Company
Dal-Tile LLC
Our team at Dal-Tile LLC, a subsidiary of Mohawk Industries, manufactures, distributes and markets high-quality ceramic tile and natural stone products.
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Karson Kids
People Systems Business Partner Analyst
Recent News
2025-08-19
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