Federal Reserve Bank of San Francisco · 14 hours ago
Operations Assistant Manager of Phoenix Cash Services
Phoenix, AZ
Full-time
Onsite
Senior Level
$85K/yr - $136K/yr
5+ years expThe Federal Reserve Bank of San Francisco is committed to advancing the nation’s monetary, financial, and payment systems. They are seeking an Operations Assistant Manager to lead a team focused on operational excellence in the processing of US currency, ensuring compliance and efficiency in a highly regulated environment.
BankingFinanceFinancial Services
Responsibilities
Carry out oversight responsibilities for the handling and processing of valuables, in accordance with established Bank, Board of Governors and Treasury Department policy, controls, and procedures in a compliance- and regulatory-focused environment
Manage teamwork flow to meet or exceed productivity goals, with a focus on continuous improvement by proactively assessing opportunities and gaps in the operation. The incumbent will work collaboratively with management and employees to identify, influence, and implement process improvements
Develop and lead a leadership team that's passionate about people development, operational excellence, and public service
Achieve operational excellence in the implementation of the Cash Group and SF Bank strategies by coaching, motivating, and supporting the team; ensure there is a strong adoption and understanding of organizational objectives, vision, and values
Build a learning culture by ensuring operational leaders maximize the Bank’s career framework program (Navigate) to develop top talent through coaching, mentoring, on the job training, and defined learning paths (including education and certifications)
Exercise agility by thinking strategically, executing tactically, and collaborating across diverse teams, levels, and situations
Influence and supports employee development by providing coaching and mentoring to all team members, regardless of reporting structure
Engage team members during their shifts to maintain the highest levels of safety, quality, performance, and engagement
Supervise and manage currency volumes, production capacity, labor resources to ensure performance goals are achieved. Use data driven insights to understand trends and inform decisions
Support large-scope projects within the site, across the 12th District and nationally. Research, clarify, and resolve routine to complex operational problems across multiple work processes that include but is not limited to machine issues, inventory management, customer transactions, accounting and settlement activity
Create, communicate, and maintain quality control policies and work procedures to enable adherence to risk management requirements. Complete risk assessments to identify root causes and develop corrective action plans
Manage customer and vendor relationships within the cash supply chain to ensure adherence to service levels and contractual obligations
Research, clarify, and resolve routine to complex operational problems across multiple work processes that include but is not limited to machine issues, inventory management, customer transactions, accounting, and settlement activity
Participate on District and System assignments that focus on operational improvements, compliance and risk, and technological advancements
Foster a culture of innovation, by encouraging different perspectives and innovative approaches while ensuring team members feel valued and respected
Qualification
Required
Bachelor's degree or equivalent work-related experience
Requires 5+ years of successful leadership experience in a fast paced, highly regulated operations environment
People focused and service oriented
Strong problem solving and excellent analytical skills
Superior communication, strong leadership, emotional intelligence and interpersonal skills
Possess strong organizational skills with the ability to achieve results under pressure while also effectively managing multiple priorities with competing demand for resources
Demonstrated experience and versatility working collaboratively across offices and functions to building relationships and influence key constituents, both internally and externally
Highly energetic and excellent coaching skills
Demonstrated ability to work under pressure and make immediate independent judgment decisions
Experience scoping, leading, and implementing process improvement initiatives
Proficient with Microsoft Office products, including Word, Excel, Access, SharePoint, and PowerPoint
Demonstrates strong emotional intelligence with the ability to lead with empathy, communicate effectively, while navigating interpersonal situations with professionalism
Technical proficiency, analytical, critical thinking and problem-solving skills. This includes considering and weighing issues and solutions from diverse perspectives to arrive at the best decisions
Demonstrated ability to work independently and cooperatively with others, share information and work effectively together toward a common goal
Preferred
Experience in military, manufacturing, automotive, biotech, electronics, energy, machinery, defense/aerospace, medical, cosmetics, production, or distribution environments
Benefits
Medical
Dental
Vision
Pretax Flexible Spending Account
Paid Family Leave Care
Backup Child Care Program
Pretax Day Care Flexible Spending Account
Vacation Days
Sick Days
Paid Holidays
Pet Insurance
Matching 401(k)
Retirement / Pension
Company
Federal Reserve Bank of San Francisco
We are the Federal Reserve Bank of San Francisco—public servants with a mission to advance the nation’s monetary, financial, and payment systems to build a stronger economy for all Americans.
1001-5000 employees
H1B Sponsorship
Federal Reserve Bank of San Francisco has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (3)
2024 (3)
2023 (5)
2022 (4)
2021 (4)
2020 (4)
Funding
Current Stage
Late StageLeadership Team
M
Mary C. Daly
Founder, President & Chief Executive Officer
Nargiza Mashuri
Head of Customer Engagement
Recent News
2026-02-03
Business Standard India
2026-01-19
2026-01-14
Company data provided by crunchbase