IHG Hotels & Resorts · 12 hours ago
Director, HR Technology Learning Solutions
Atlanta, GA
Full-time
Hybrid
Director/Executive
$140K/yr - $150K/yrIHG Hotels & Resorts is a global hospitality company seeking a Director of HR Technology Learning Solutions. The role involves partnering with various stakeholders to enhance learning technology, manage deployment strategies, and ensure compliance with governance frameworks.
HospitalityHotelRestaurants
Responsibilities
Partner across groups, internal and external, to evaluate and optimize existing and emerging opportunities, inclusive of integration and data management and usage, to support Learning Strategies and maximize the investment
Partner with Global & HR Technology, Key internal stakeholders, vendors, and service providers to evaluate existing solutions, and identify optimal solutions and enhancement in support of existing and emerging business needs
Develop and direct prioritization for product technology enhancements
Engage and drive vendor and service provider accountability regarding existing and emerging service or enhancement requests to drive solutions and resolutions in accordance with the schedule of strategic and event-driven initiatives for Learning
Partner with Learning Leadership and service providers in shaping the HR Technology roadmap for Learning in support of the enterprise strategies through release feature review, and consolidation of strategic decision points
Lead the research, solutioning, and implementation activities for multiple initiatives across the Learning ecosystem
Identify risks and cross-discipline impacts, define actions, and collaborate on decisions to drive eco-system solutions to completion
Foresee, identify, and resolve problems
Support partners, and functional team members in preparing for and facilitating leadership conversations
Partner with HR Delivery resources to drive the creation of integrated deployment strategies and plans based upon the HR Technology Roadmap
Partner with key internal and external groups and individuals to manage the execution of deployment strategies
Partner with Technology Services, service providers, learning partners, and HR Delivery regarding the HR Technology defects and support
Foster strong relationships to fully understand business needs and drive results that support the strategy
Analyze information and evaluate results to choose the best solution and solve problems
Work effectively across workstreams to manage cross-discipline activities
Escalate risks, issues and decisions needed to leadership
Present to key stakeholders on project status as well as risks and issues and decisions needed
Partner on escalations for assigned discipline(s); collaborate and/or lead efforts to resolve escalated issues
In partnership with others, drive the implementation and compliance to a governance framework to manage effective operations for initiatives
Manage program tools to enable planning for the deployment of Learning Technology initiatives, and to help inform Change Management, Communications, and Learning requirements
In collaboration with the COE, and through partner feedback, strive for continued process improvement and evolution of all user experiences across the Learning Technology eco-system
Successfully manage work and members of Applied Learning Technology Team, finding efficiencies and opportunities for enhanced services
Establish Effectiveness and Effectiveness measures, and report out to leadership on regular cadence
Inform and/or update leadership, peers, and colleagues subordinates on relevant information in a timely manner
Present ideas, expectations, and information for executive-level audiences
Use problem solving methodology for decision making and follow up
Deliver the change management and communications strategy, including stakeholder engagement, success metrics and tracking mechanisms
Qualification
Required
Prior configuration experience with Learning Management Systems (SumTotal and other Cornerstone products would be advantages), Content Management Systems (Xyleme Syndicate would be advantages), Learning Record Stores, Learning Experience Platforms, Artificial Intelligence, Adaptive Learning Platforms powers personalization tools
Experience working in complex and different eco-systems with multiple solution providers and products
Experience working in a consultative role, that requires coordination across a different set of stakeholders
Experience planning deployment efforts to large stakeholder groups
Experience developing and delivering executive-level content
Ability to accomplish results through others, particularly by establishing relationships
Ability to support and enforce program governance
Have strong quantitative and qualitative analysis skills; able to take large volumes of complex information and present it in a clear and concise manner to senior management
Can quickly gain a clear and comprehensive understanding of Human Resource, Learning and Business strategies, priorities, and initiatives and represent them to various constituencies
Have strong business acumen and service orientation
Can make decisions in a timely manner, sometimes with incomplete information and under tight deadlines and pressure
Can work in a matrix organization, partnering with resources to achieve results through others
Can address difficult issues and guide others toward the accomplishment of identified, meaningful goals
Deliver results under difficult conditions and demonstrates balanced judgment under pressure
Exhibit leadership presence: ability to establish credibility necessary to influence at all organizational levels and give projects credibility
Actively pursue continual evolution of capabilities and experience
Highly organized and able to handle multiple priorities
Strategic thinker with organizational breadth
Thinks creatively and proactively to design, develop, and implement solutions that are scalable on a global framework
Demonstrated ability to lead and manage in-direct resources, including functional partners and external consultants respectively
Strong people leadership skills including role modeling the behaviors that are required for associates and team
Naturally curious and connected to what is happening in the marketplace including emerging trends, future-facing requirements, and disruptors to the status quo. Maintains knowledge of new developments in learning
Demonstrated drive and resilience to push things forward coupled with know-how in how to get things done in IHG
Benefits
Paid time off
Medical/dental/vision insurance
401K
Impressive room discounts across our many properties
Recharge days
Volunteering days throughout the year
Company
IHG Hotels & Resorts
IHG Hotels & Resorts is a global hotel company with the mission of providing True Hospitality for Good.
Founded in 2003
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Elie W. Maalouf
Chief Executive Officer
Dana Shefsky
Head of Customer and Partner Experience
Recent News
2026-02-06
Hotel Management Network
2026-02-05
2026-02-04
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