Firebird Music · 15 hours ago
Senior Manager of Strategy & Operations
Los Angeles, CA
Full-time
Hybrid
Senior Level
$100K/yr - $120K/yr
5+ years expFirebird Music is a next generation music company providing career and brand guidance to artists worldwide. The Senior Manager of Strategy & Operations will support and scale the artist management platform, working closely with leadership to drive strategic initiatives and ensure operational excellence.
Enterprise ApplicationsMusicMusic Streaming
Responsibilities
Support strategic planning, prioritization, and execution across artist management initiatives
Build financial and operational models to evaluate scenarios, tradeoffs, and new initiatives
Translate analysis into clear, actionable recommendations for leadership
Prepare concise strategy briefs, operating updates, and performance summaries
Develop and maintain a clear, data-informed view of the artist and manager landscape
Utilize existing Salesforce tools as a power user, optimizer, and evangelist; ensuring data quality and strong system usage, training and supporting internal users, creating dashboards/reports, etc
Analyze quantitative signals such as streaming consumption, chart performance, touring data, ticket sales, and key festival lineups
Incorporate qualitative inputs, including word-of-mouth, relationship-driven insights, and industry conversations, into prioritization
Partner with artist managers and leadership to translate research into focused outreach and business development efforts
Support the operational backbone of the artist management team, ensuring consistent processes and communication
Prepare agendas and materials ahead of meetings; capture clear notes, decisions, and next steps. Hold yourself and others accountable for follow-through on agreed priorities
Collaborate across teams to identify friction points and implement practical, scalable solutions
Track decisions, action items, and progress against initiatives - following up across stakeholders, flagging risks early, and helping to drive resolution
Coordinate inputs, timelines, and deliverables, including for senior leaders when needed
Help maintain goal-setting, KPI tracking, and regular review rhythms
Qualification
Required
5+ years of experience in operations, strategy, business operations, consulting, or similar roles
Strong analytical and quantitative skills, including comfort with Excel or Google Sheets and basic modeling
Experience conducting market or industry research and synthesizing both quantitative and qualitative inputs
CRM fluency, Salesforce-specific experience preferred
Excellent written and verbal communication skills. Highly reliable and detail-oriented
Low-ego, team-first mindset; willingness to get into the weeds and coordinate among executives to help the team succeed
Preferred
MBA or equivalent experience in a highly analytical environment is a plus
Passion for music and creative industries is a strong plus
Benefits
Ownership: Equity participation for everyone
Health & Wealth: Comprehensive health, dental, and vision insurance plus 401(k) with company match
Performance Rewards: Annual bonuses tied to results
Flexibility: Flexible PTO and hybrid in-office schedules for those in NYC
Access: Live shows, festivals, and the music community you're helping create
Growth: Learn from people who've built careers at majors, independents, and startups
Company
Firebird Music
Our mission is to do what is best for artists above all, and to inspire the fan in everyone.
11-50 employees
Funding
Current Stage
Early StageTotal Funding
unknown2023-01-01Seed
Leadership Team
Nathan Hubbard
Chief Executive Officer
Nat Zilkha
Co-Founder & Executive Chairman
Recent News
arkatelecom.am
2026-01-25
2025-11-21
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