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Manager, TechOps Engineering (DevOps Engineer) jobs in United States
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MERGE · 8 hours ago

Manager, TechOps Engineering (DevOps Engineer)

MERGE is a company that combines storytelling and technology to help clients solve business challenges. As the Manager of TechOps Engineering, you will lead the design and implementation of scalable DevOps infrastructure, collaborate with development teams, and optimize software delivery pipelines to enhance operational efficiency.
AppsCRMDigital MarketingE-CommerceHealth CareInformation TechnologySEOSocial MediaSocial Media ManagementTechnical Support
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Responsibilities

Cloud Infrastructure Management: Design, deploy, and manage highly available, scalable, and secure infrastructure across Google Cloud Platform (GCP) our main hyperscaler, Microsoft Azure, and Amazon Web Services (AWS). This includes expertise in virtual machines, containers (Docker, Kubernetes), networking, storage, and serverless technologies
CI/CD Pipeline Development & Optimization: Build, maintain, and improve automated continuous integration and continuous delivery (CI/CD) pipelines for various applications, leveraging tools like Jenkins, GitHub Actions, GitLab CI/CD, Azure DevOps, Cloud Build, etc., and integrating with Atlassian products where appropriate
CMS Environment Management (Sitecore & AEM): Administer, optimize, and troubleshoot environments for both Sitecore and Adobe Experience Manager (AEM), including installation, configuration, patching, and performance tuning. Experience with both Sitecore XP/XM and related infrastructure is highly desirable
Monitoring & Alerting: Implement robust monitoring, logging, and alerting solutions (e.g., OpsGenie, Google SecOps, JSM, Snyk & Datadog) to proactively identify and resolve performance bottlenecks and operational issues, integrating alerts with Jira for streamlined incident management
Infrastructure as Code (IaC): Develop and maintain infrastructure as code using tools like Terraform, CloudFormation, Azure Resource Manager (ARM) templates, or Pulumi to ensure consistent, repeatable, and version-controlled infrastructure deployments
Automation: Automate routine operational tasks and infrastructure provisioning to minimize manual effort and improve efficiency, often driven by workflows within Jira or Confluence
Security & Compliance: Implement and enforce security best practices across all cloud environments and applications, ensuring compliance with relevant industry standards and client requirements
Collaboration & Support: Collaborate closely with development teams to ensure smooth application deployments, troubleshoot production issues, and provide technical guidance on infrastructure best practices. Utilize Jira for ticketing, task management, and sprint planning. Participate in on-call rotations as needed
Google Gemini & GCP AI/ML Integration: Support the deployment and operationalization of solutions leveraging Google Gemini and other various GCP AI/ML technologies, ensuring optimal performance and resource utilization
Atlassian Tooling Integration & Optimization: Leverage and optimize Atlassian products (Jira, Confluence, Bitbucket, Jira Service Management) for project tracking, task management, documentation, code repository management, and incident response
Documentation: Create and maintain comprehensive documentation for infrastructure, configurations, and operational procedures within Confluence

Qualification

Google Cloud PlatformCI/CD Pipeline DevelopmentContainerization DockerContainerization KubernetesInfrastructure as CodeAtlassian ProductsMonitoring SolutionsScripting LanguagesDatabase AdministrationProblem-SolvingCommunication SkillsDocumentation

Required

5-8 years of experience as a DevOps Engineer, Site Reliability Engineer, or similar
Bachelor's degree in Computer Science, Engineering, or a related field, or equivalent practical experience
Strong expertise in the Google Cloud Platform (GCP)
Experience in Microsoft Azure and Amazon Web Services (AWS)
Proficiency with containerization technologies (Docker, Kubernetes)
Experience with CI/CD pipeline tools and methodologies
Solid understanding of Infrastructure as Code (IaC) principles and tools (e.g., Terraform)
Experience with monitoring and logging solutions
Proficiency in scripting languages (e.g., Python, Bash, PowerShell)
Familiarity with database administration (BigQuery, and SQL)
Demonstrable experience working with Atlassian products, including Jira (for project and issue tracking), Confluence (for documentation), Jira Service Manager (JSM for ticketing)
Understand GitHub (for source code management)
Excellent problem-solving skills and a strong attention to detail
Strong communication and interpersonal skills, with the ability to collaborate effectively with diverse teams
An understanding that documentation is a major part of this role

Benefits

Medical
Dental
Vision
Life Insurance
401K
Lifestyle Spending Account
Employer Paid Life & Disability Insurance
Flexible Time off & Holidays

Company

Merge promotes health, wealth and happiness in the world by merging storytelling with technology.

Funding

Current Stage
Late Stage
Total Funding
unknown
Key Investors
Keystone Capital
2018-12-17Series C

Leadership Team

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Julie Raque
VP, Client Services Leader
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Becky Minervino
Chief Strategy Officer
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Company data provided by crunchbase