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ANALYST II jobs in United States
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Caltrans District 3 · 12 hours ago

ANALYST II

positionSan Francisco County, CA
timeFull-time
remoteHybrid
seniorityNew Grad, Entry Level
money$6,031/mo - $7,547/mo
Caltrans District 3 is part of the California Department of Transportation, and they are seeking an Analyst II to provide analytical assistance for improving processes and procedures in CAB operations. The role involves managing case management, analyzing consumer complaints, and preparing data analyses to support management and stakeholders.
Government Administration

Responsibilities

Provide analytical assistance to determine where changes are needed to improve process and procedures for CAB operations
Managing various email inboxes and CPUC General Order/ruling updates pertaining to investor-owned utilities
Quality management of informal complaints
Coding accuracy
Analysis and recommendation of complaint resolution processes
Providing support to Managers, CPUC policymakers and other stakeholders analyzing the various consumer complaints database
Regularly prepares data and written analyses
Conducts data queries for review of accuracy in the Consumer Information Management System (CIMS) coding
Works closely with management to prepare procedures, job aids, trainings to operational staff within CAB

Qualification

Data analysisConsumer Information Management SystemQuality managementExcelPowerPointAnalytical skillsCommunication skillsProblem-solving skills

Required

Eligibility for the classification
Experience handling multiple assignments with accuracy and ability to meet deadlines
Experience gathering, analyzing, and presenting information utilizing platforms such as Excel or PowerPoint
Completed State Examination/Employment Application STD Form 678
Resume
Statement of Qualifications (SOQ) addressing specific questions
Official transcript required prior to appointment if using education to meet minimum qualifications
Verification of United States course/degree equivalency for foreign education
Complete employment information on the STD 678 state application with dates, duties, and responsibilities

Company

Caltrans District 3

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Caltrans District 3 is a government administration company based out of 703 B ST, Marysville, California, United States.
dateFounded in 1895
location
Marysville, California, US
people-size1001-5000 employees
web-link
https://dot.ca.gov/caltrans-near-me/district-3

Funding

Current Stage
Late Stage
Company data provided by crunchbase