Securitas Security Services USA, Inc. · 1 day ago
Global Program Director
Redmond, WA, United States
Full-time
Onsite
Director/Executive
$188K/yr - $191K/yr
10+ years expSecuritas Security Services USA, Inc. is a leading provider of security services, and they are seeking a Global Program Director – Global Clients Americas. This role is responsible for providing strategic leadership and operational governance for a $50M+ global security portfolio, ensuring alignment between client business objectives and Securitas’ global operating model while serving as the primary escalation point for senior client stakeholders.
Public SafetyRisk ManagementSecurity
Responsibilities
Serve as the senior-most point of contact and trusted Security Advisor for the client, maintaining strong executive relationships and ensuring exceptional service delivery across all regions
Lead the design, execution, and evolution of a comprehensive global security program aligned with client risk posture, business objectives, and growth strategy
Provide strategic counsel to client leadership on security governance, emerging risks, operational resilience, and best practices in global security management
Maintain full P&L ownership for a $50M+ global portfolio, including budgeting, forecasting, margin performance, and cost optimization
Lead long-range financial planning and annual operating plans in partnership with client leadership
Analyze financial, operational, and performance data to drive informed decision-making and continuous improvement
Ensure financial discipline while supporting scalability, innovation, and global growth initiatives
Direct and oversee global security risk assessments and reviews using industry best practices and client-specific tools
Ensure consistent application of post orders, operating procedures, and compliance standards across the entire portfolio
Support crisis management, special events, and emergency response planning as required
Ensure appropriate staffing levels across all locations in collaboration with regional and branch leadership
Oversee workforce planning, scheduling effectiveness, and labor cost controls while meeting client service expectations
Drive consistency in service delivery, performance standards, and customer experience across all sites
Coordinate and lead global RFI and RFP responses, including pricing strategy, financial modeling, and cross-region alignment
Support rapid client growth, global expansion, new site activations, and large-scale program transitions
Develop and manage a global service delivery network across more than 45 countries, leveraging regional Securitas teams and strategic alliance partners
Apply a standardized global governance model while enabling regional adaptability based on regulatory, cultural, and operational requirements
Identify opportunities to enhance security operations through process improvement, technology integration, and innovative service models
Establish and deploy global best practices and standardized operating models aligned with the Global Clients Americas framework
Drive measurable improvements in efficiency, effectiveness, and client satisfaction through data-driven decision-making
Build strong partnerships with internal Securitas leadership, regional teams, and functional stakeholders
Provide clear direction, coaching, and accountability to program leadership teams supporting the client
Regularly conduct executive-level business reviews with the client and internal leadership
Qualification
Required
Bachelor's degree preferred; equivalent experience will be considered
Minimum of 10 years of progressively responsible leadership experience in security operations, global account management, program management, or a closely related field
Demonstrated experience leading large, complex, multi-region or global client programs with full financial accountability
Strong business acumen with proven P&L management experience
Ability to operate effectively in a global business environment with diverse stakeholders
Proficiency in Microsoft Office applications including Word, Excel, PowerPoint, Outlook, Teams, SharePoint, and Visio
Exceptional communication, executive presence, and stakeholder management skills
Benefits
Retirement plan
Employer-provided medical and dental coverage
Company-paid life insurance
Voluntary life and disability insurance
Employee assistance plan
Securitas Saves discount program
Paid holidays
Paid time away from work
Company
Securitas Security Services USA, Inc.
Securitas knows Security. It is our only business.
10001+ employees
Funding
Current Stage
Late StageLeadership Team
A
Allan L Cordova
Chief Information Security Officer
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