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IT Support Specialist / Project Coordinator jobs in United States
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Siemens · 8 hours ago

IT Support Specialist / Project Coordinator

Siemens EDA is a leading Electronic Design Automation company with a rich history of innovation. They are seeking a highly motivated IT Support Specialist to provide technical support and project coordination for the Calibre Product Group, ensuring that employees have the necessary tools and support to excel in their roles.
Artificial Intelligence (AI)ConsultingCyber SecurityInternet of Things
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H1B Sponsor Likelynote

Responsibilities

Onboarding Champion: Be the friendly face that welcomes new Calibre team members! You'll manage the technical onboarding process, ensuring new hires have their laptops, accounts, and all necessary software configured and ready to go from day one
Technical Troubleshooting & Support: Provide comprehensive IT support for the Calibre team, troubleshooting hardware (laptops, peripherals) and some software issues, working with other IT organizations and assisting with various technical challenges to keep our engineers productive
Project Coordination: Assist with various IT-related projects, coordinating tasks, tracking progress, and ensuring timely completion. Experience with Scrum or other agile project management methodologies is a big plus!
Atlassian Administrator & Documentarian: Maintain and update critical documentation within Confluence, ensuring information is accurate, accessible, and easy to understand for the Calibre team. Support the Calibre team with Jira backlog management, helping to organize, prioritize, and track tasks and issues efficiently
Collaboration & Communication: Work closely with other IT teams, engineering groups, and stakeholders to ensure seamless support and efficient resolution of technical issues

Qualification

IT support experienceAtlassian productsWindows/Linux troubleshootingNetworking conceptsProject management skillsCustomer service orientationCommunication skillsAdaptability

Required

A bachelor's degree in information technology, Computer Science, Engineering, or a related field
A minimum of 2 years of relevant experience in IT support, system administration, or a similar technical role
Proficiency in troubleshooting Windows and/or Linux operating systems
Familiarity with common office productivity suites (e.g., Microsoft Office 365)
Basic understanding of networking concepts (TCP/IP, DNS, VPN)
Hands-on experience with Atlassian products, particularly Confluence (documentation, space administration) and Jira (issue tracking, backlog management)
Demonstrated ability to manage multiple tasks, prioritize effectively, and contribute to project success
Excellent written and verbal communication skills are essential
A friendly, patient, and helpful demeanor with a commitment to providing outstanding support to our internal customers
The ability to learn new technologies quickly and thrive in a fast-paced, evolving environment

Preferred

Experience with Scrum or other agile project management methodologies is a big plus!
Basic scripting in Python a plus
Experience with Scrum or other agile methodologies is highly desirable

Benefits

Competitive compensation
Comprehensive benefits
Opportunities for professional growth and development
Flexibility - Choosing between working at home and the office at other times

Company

Siemens empowers customers to transform the industries that form the backbone of economies: industry, transportation, buildings and grids.

H1B Sponsorship

Siemens has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (20)
2024 (26)
2023 (24)
2022 (26)
2021 (37)
2020 (36)

Funding

Current Stage
Public Company
Total Funding
$7.01B
Key Investors
US Department of Energy
2025-02-20Post Ipo Equity· $1.5B
2024-09-17Grant· $1.5M
2024-09-04Post Ipo Debt· $332.4M

Leadership Team

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Cedrik Neike
CEO Digital Industries
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Nicola Bates
President and CEO of Siemens Capital
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Company data provided by crunchbase