Mindlance · 19 hours ago
Systems Programmer IV
United States
Full-time
Remote
Senior Level
7+ years expMindlance is a company focused on the effective installation, configuration, operation, and maintenance of large systems software and related infrastructure. The role involves providing after-hour support, troubleshooting incidents, and guiding less experienced team members while ensuring adherence to the company's risk and regulatory standards.
Human Resources
Responsibilities
Provide after hour support as required for project implementations or responding to incidents
Determine root cause, identify permanent resolution and implement the fix
Complete final review and approval of documentation created or updated by less experienced staff
Use tools to help automate processes and make systems more efficient, manageable, available, and secure
Participate in and support capacity planning and development of long-term strategic goals for systems and software in conjunction with Engineering and Architecture
Respond to and resolve incidents; work with vendor to identify and implement fix
Use advanced diagnostic skills to troubleshoot issues
Provide guidance during incidents to less experienced staff
Identify root causes of system issues and work with partner teams to fix the cause
Provide expert problem-solving of technical incidents based on mastery of system and adjoining systems
Provide guidance to less experienced team members
Understand and adhere to the Company's risk and regulatory standards, policies and controls in accordance with the Company's Risk Appetite
Identify risk-related issues needing escalation to management
Promote an environment that supports diversity and reflects the *** brand
Maintain Company's internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable
Complete other related duties as assigned
Qualification
Required
Combined minimum of 7 years higher education and/or related work experience
Experience reading and digesting technical information
Detail-oriented
Strong written and verbal communication skills
Experience interpreting and/or discussing information with others, which involves terminology or concepts not familiar to many people
Strong customer focus, including proven experience managing customer needs and multiple work priorities
Proven experience leading technical teams toward a common goal or project within a larger project
Proven project management experience
Preferred
Masters degree in technology-related field
Combined minimum of 15 years higher education and/or related work experience
Certifications or special training in Related Technologies
Company
Mindlance
Mindlance is a Staffing and Recruiting company which provides multi-vertical staffing services
1001-5000 employees
H1B Sponsorship
Mindlance has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (71)
2024 (53)
2023 (37)
2022 (72)
2021 (36)
2020 (40)
Funding
Current Stage
Late StageLeadership Team
R
Rajat Paul Dhall
Co-Founder & Managing Director
V
Vik Kalra
Co-Founder and Managing Director
Recent News
2025-11-19
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Company data provided by crunchbase