New York State Department of Civil Service · 8 hours ago
Administrative Specialist 1, or Trainee 1 / Trainee 2
Bethpage, NY
Full-time
Onsite
Mid, Senior Level
6+ years expThe New York State Department of Civil Service is responsible for overseeing civil service examinations and is currently modernizing its testing services. The Administrative Specialist 1 will supervise operations at a computer-based testing center, ensuring effective administration and staff management.
Government Administration
Responsibilities
Supervise the operation of a CBT center (e.g., reasonable accommodations; candidate scheduling; test security; monitor staffing levels and payroll administration; critical incidents; Building issues; IT issues; and candidate and staff safety)
Plan, organize, schedule, and coordinate test site operations based upon policies and procedures developed by the Test Center Administration Unit in Albany
Escalate test site operations or administrative issues that cannot be corrected locally for resolution by Information technology Services, the regional Administrative Specialist 2, or the Test Administration Unit in Albany
Directly supervise and evaluate the performance of the program Aide responsible for the supervision and staffing of test monitors and clerical staff at the CBT center
Ensure the CBT center is adequately staffed and written reports on operations are submitted to the Test Administration Unit in Albany
Manage the purchase of office needs; ensure adequate equipment and supplies; train staff on test administration policies and procedures; monitor proper functioning of computer-related equipment and network connections
Analyze operations and suggest improvements on test administration procedures; implement and track operational changes at assigned test locations; and write reports on test site metrics and operations
May be assigned to cover test administration shifts at the CBT Center, public schools, or other test sites in an assigned region, which may include nights and weekends, or travel to another test site
Travel to other CBT centers within the region may be required in the absence of the Administrative Specialist 2
Qualification
Required
Four years of experience performing or overseeing budget, human resources, and business services activities for an organization or program
Five years of experience performing or overseeing budget, human resources, and business services activities for an organization or program
Six years of experience performing or overseeing budget, human resources, and business services activities for an organization or program
Your degree must have been awarded by a college or university accredited by a regional, national, or specialized agency recognized as an accrediting agency by the U.S. Department of Education/U.S. Secretary of Education
If your degree was awarded by an educational institution outside the United States and its territories, you must provide independent verification of equivalency
Individuals certified eligible for the 55 B/C program under the Governor's Program to Hire Persons/Veterans with Disabilities pursuant to Section 55 B/C of the Civil Service Law will also be considered
You must meet the open competitive qualifications from the most recent examination announcement
Preferred
Supervisory or management experience
Customer service experience
Technological proficiency
Familiarity with Microsoft products
Benefits
Comprehensive benefits package
New York State Health Insurance Program
Company
New York State Department of Civil Service
As the central personnel agency for State and local governments, the Department of Civil Service provides a variety of human resources services in our effort to build and maintain a vibrant workforce capable of meeting and exceeding the challenges of the future.
201-500 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase