United Health Centers · 7 hours ago
Quality Improvement Specialist
Fresno, CA
Full-time
Onsite
Entry Level
$23.10/hr - $23.10/hr
1+ years expUnited Health Centers is seeking a Quality Improvement Specialist to join their corporate office. The role involves providing clerical and data support for the quality improvement program, assisting with audits, data collection, analysis, and generating reports while effectively communicating outcomes and coordinating meetings.
DentalHealth CareMedicalNon ProfitPharmaceuticalTransportation
Responsibilities
Interprets performance improvement data from an organizational standard perspective and explain it to staff and management personnel
Coordinate, tabulate and analyze performance improvement data from a clinical perspective. Prepare and distribute performance reports to Quality Improvement Committees. These include but are not limited to Patient Satisfaction, Employee Satisfaction, Provider Chart Audits (e.g., Medical and Dental), United Health Center Quality Measures (Uniform Data System)
Assist in educating and training UHC staff on the quality improvement plan and UHC’s quality patient measures
Responsible for provider tracking and enrollments into quality programs
Coordination and record keeping of Quality Improvement Committee meetings
Assist in general clerical/office duties associated with the department
Responsible for the reporting and analysis of specific health center projects
Works with the Quality Improvement Manager to develop a strategy for continuous improvement of UHC's service delivery and operations, to include development and monitoring of performance methods and measures
Collaborates and/or consults with the Quality Improvement Department and respective staff, as requested, to develop and/or implement new and updated policy and procedural guidelines to achieve desired performance levels
Regularly reviews office files and operating processes against standards to determine the status of policy and procedural compliance. Evaluates circumstances to determine root causes of deficiencies, reports findings, and recommends recognition and improvement/corrective initiatives
Regularly evaluates operations, service delivery, and performance to determine potential for improvement initiatives
Works closely with on-site performance improvement teams to design, implement, and monitor quality improvement initiatives
Assesses staff development efforts, evaluates effectiveness, and recommends improvement initiatives
Using independent judgment, creates and maintains program review instruments and methods, and ensures reviews are conducted and reported on an agreed schedule
Participates in and/or conducts or facilitates meetings to assess current operations and service delivery, and recommends improvement initiatives
Develops, coordinates, and implements performance improvement initiatives as requested, keeping the Quality Improvement Manager apprised of progress
Researches, tabulates, and prepares program performance information
Maintains detailed knowledge of federal, state, local, and internal rules, regulations, policies, and procedures governing UHC programs
Qualification
Required
AS/AS or equivalent required
Valid driver's license
1 or more years of clerical experience or experience in a health care setting
Bilingual (English/Spanish)
Able to quickly build and maintain rapport with staff of differing backgrounds; team player
Customer-service oriented
Strong computer skills (knowledge of MS Office products and familiarity with medical management software)
Excel Skills
Report Knowledge
Positive professional insight
Strong writing and verbal skills
Flexibility and dependability
Demonstrated good problem-solving skills; sound judgment
Attention to detail and excellent follow-through on work tasks
Able to handle multiple tasks simultaneously
Preferred
Bachelor's Degree preferred
Degree/certification in healthcare related field preferred (e.g., BS in Health Education, Medical Assistant certification)
Benefits
Medical, Dental, and Vision insurance with low premium cost
Paid time off and paid holidays
401k plan with matching contribution
Educational Assistance
Employee discounts and more!
Company
United Health Centers
United Health Centers is a chain of healthcare centers located in the United States.
1001-5000 employees
Funding
Current Stage
Late StageTotal Funding
$2.7MKey Investors
Department of Health Care Access and Information
2024-04-16Grant· $2M
2013-11-11Grant· $0.7M
Leadership Team
Anthony Olivares, MBA
Chief Operations Officer
Faith Driscoll
Chief Legal Officer
Recent News
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