General Dynamics Information Technology · 7 hours ago
Axway Subject Matter Expert (SME)
USA VA Falls Church
Full-time
Hybrid
Senior Level, Lead/Staff
$191K/yr - $259K/yr
15+ years expGeneral Dynamics Information Technology is a global technology and professional services company. They are seeking an Axway Subject Matter Expert (SME) to ensure reliable and secure daily data transfers while managing Axway system operations and leading technical teams to meet business objectives.
Artificial Intelligence (AI)Cloud ComputingConsultingCyber SecurityInformation Technology
Responsibilities
Proactively monitor daily data transfers (~1TB/day) to detect and resolve anomalies and meet SLA targets (incident acknowledgment within 10–15 minutes; MTTR varied by severity)
Troubleshoot Axway platform issues (SFTP/HTTPS failures, permissions, cipher mismatches, configurations) and network-level failures
Respond to on-call incidents and planned maintenance during established maintenance windows
Ensure timely reporting of operational metrics, trend analysis, and improvement actions to stakeholders
Manage both on-premises (Linux/Windows systems, storage, and virtualization) and AWS infrastructure services, such as EC2, VPC, IAM, RDS, S3, and CloudWatch
Optimize system performance, availability, and security through effective maintenance and resource tuning
Collaborate on migration/transition tasks within hybrid and cloud-focused environments
Perform Axway SecureTransport software patching, user/partner onboarding, route/policy management, MFA/certificate/key rotation, and other configurations
Develop and implement customer-specific workflows, transfer policies, and access credentials
Test system customizations in pre-production environments and deploy changes consistently via change management processes
Design and present architecture solutions (logical and physical diagrams) for secure data workflows in public, private, and hybrid environments
Develop robust runbooks, SOPs, escalation guides, and onboarding templates
Act as a point of contact for Axway escalation tickets and liaise between internal teams (security, networking, database, etc.) and external vendors
Ensure FedRAMP and Zero Trust-aligned security measures, including encryption (TLS/mTLS, KMS-integrated), IAM least privilege adherence, and proactive incident reporting to audit teams
Coordinate file and endpoint-level security validations, vulnerability remediation, and health checks with respective teams
Provide clear, plain-English status updates to non-technical stakeholders during operational updates
Engage collaboratively with partners to complete credential exchanges and test secure endpoints (SFTP/HTTPS/mTLS)
Qualification
Required
15 + years of related experience
NACI (T1) Public Trust clearance
Hands-on experience managing Axway SecureTransport operations—including user, partner, key management, routes, policies, and troubleshooting
Proficiency in Rocky Linux or equivalent systems, covering systemd, journald, OpenSSL, SSH, firewalls (iptables/nftables), and storage troubleshooting
Strong operational experience with AWS EC2, S3, EFS, IAM, CloudWatch, VPC design, and networking components (SGs, NACLs, endpoints)
Protocol expertise in SFTP, HTTPS, TLS (cipher suites, certs), SSH hardening, file hashing, and resumable download workflows
Demonstrated experience responding to, remediating, and documenting incidents in high-volume production environments
Ability to automate operational tasks using Python, Bash, or PowerShell scripting
Bachelor's degree in Computer Science, IT, or a related field
Minimum of 3–5 years of experience in MFT and Axway product implementations in hybrid cloud environments
Prior exposure to enterprise projects emphasizing SLA-driven operational performance
Analytical mindset with strong troubleshooting
Strong communication, collaboration, and cross-team coordination
Highly reliable and proactive problem-solving abilities under pressure
Willingness to participate in continuous learning and skill refreshment for tools and frameworks
Preferred
Advanced AWS knowledge: PrivateLink, CloudFront, WAF, and Aurora MySQL/PostgreSQL
FedRAMP/Zero Trust alignment experience within MFT or hybrid systems
Familiarity with Splunk/SIEM logging, ICAP/AV workflows, and security monitoring tools
AWS Certified Solutions Architect – Associate or SysOps Administrator Certification
Axway SecureTransport Administrator Certification
Security+ or equivalent certifications focused on FedRAMP and Zero Trust environments
Benefits
Medical plan options
Health Savings Accounts
Dental plan options
Vision plan
401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match
Full flex work weeks
Variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave
Short and long-term disability benefits
Life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance
Company
General Dynamics Information Technology
General Dynamics Information Technology is an IT consulting company that specializes in cyber security, AI, and quantum computing. It is a sub-organization of General Dynamics.
10001+ employees
H1B Sponsorship
General Dynamics Information Technology has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
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Trends of Total Sponsorships
2025 (32)
2024 (27)
2023 (36)
2022 (19)
2021 (18)
2020 (13)
Funding
Current Stage
Late StageLeadership Team
Paul Nedzbala
Senior Vice President
Ben Buckley
Vice President and General Manager
Recent News
2026-02-05
2026-01-03
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