Intelliforce-IT Solutions Group, LLC. · 5 hours ago
Systems Engineer Watch Desk - Fully Cleared (Prime)
Annapolis Junction, MD
Full-time
Onsite
Mid Level
$152K/yr - $201K/yrIntelliforce-IT Solutions Group is focused on keeping mission systems stable and secure. As a Watch Desk Systems Engineer, you will monitor operating systems and applications, troubleshoot issues, and generate metrics and reports to ensure customer satisfaction and operational readiness.
Cyber SecurityInformation and Communications Technology (ICT)Information ServicesInformation TechnologyNetwork SecuritySoftware
No H1B
Security Clearance RequiredU.S. Citizen Only
Responsibilities
Monitor operating systems and mission applications across a live environment
Troubleshoot OS, application, dataflow, and network issues. Escalate fast when needed
Read dashboards and system graphs. Interpret signals. Confirm normal operations
Generate metrics and customer reports using multiple data sources
Write and maintain SOPs for Watch Desk staff and customers
Communicate status clearly in writing and verbally
Lead a small shift team. Provide direction and practical guidance
Maintain shift schedules and coverage requirements
Qualification
Required
Active Top Secret Clearance with Full Scope Polygraph (required)
Must be a U.S. Citizen
Systems Engineering experience supporting programs of similar scope, type, and complexity
Security Plus certification required, or willingness to earn it within 6 months
Experience supporting RTRG mission analytics operations and use
Systems troubleshooting across hardware and software
Strong Linux administration and command line skills
Monitoring and alerting using Nagios, Grafana, Prometheus
Scripting experience in Python, Ruby, or Bash
Java familiarity for troubleshooting or support tasks
SOP development and documentation discipline
Hands-on familiarity with Rancher, Ansible, Elasticsearch, Redis, Solr, Docker, Kubernetes, and dataflow concepts
Ability to break down complex issues into concise, accurate status updates
Strong written and verbal communication skills
Ability to lead a small team and guide teammates during high-tempo operations
Preferred
AWS experience
Benefits
Ample PTO to rest and recharge—plus all federal holidays and your birthday off, just because.
Multiple medical plan options, including ones with zero deductible or premium for employees.
Generous 401(k) with immediate vesting—because your future matters now.
Exciting bonus opportunities, from profit sharing to quarterly awards and President’s Club recognition.
A culture of collaboration, connection, and fun, with regular team activities that go beyond the work.
Company
Intelliforce-IT Solutions Group, LLC.
Intelliforce-ITSG is a Woman-Owned Small Business in Ellicott City, Maryland, dedicated to delivering the highest quality secure solutions to our government customers in order to better protect our nation.
Founded in 2011
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
D
Dawn Young-Bermudez
President/CEO
Christopher Palmer
Director of Corporate Development
Recent News
Business Journals
2023-05-24
Business Journals
2022-05-24
Company data provided by crunchbase