Cornell Pump Company, LLC · 21 hours ago
Inside Sales Representative
Cornell Pump Company, LLC is seeking a self-motivated Inside Sales Representative who enjoys working with technical products and delivering excellent service. The role involves inside technical sales, order management, and customer support to ensure a positive customer experience throughout the sales process.
Machinery ManufacturingManufacturing
Responsibilities
Develop a thorough understanding of Dynamatic products and their applications
Respond promptly to customer inquiries using in-depth product knowledge while proactively identifying adjacent sales opportunities
Create accurate and timely quotes for replacement units, parts, controls, and repairs
Execute detailed order entry for customer orders and RMAs (Return Material Authorizations)
Follow up on quotes and recommend upgrades to ensure customers receive the right solutions
Learn and effectively use Dynamatic's ERP and CRM systems to manage sales transactions
Perform other duties as assigned
Qualification
Required
Strong attention to detail with the ability to learn part numbering formats, interpret mechanical and electrical drawings, and review bills of materials for quoting purposes
Excellent time-management skills and the ability to manage multiple priorities successfully
Solid sales acumen, including the ability to quote, sell, and upsell to both end users and resellers while maximizing profitability in a competitive environment
Professional phone presence with strong written and verbal communication skills
Proficiency with Microsoft Office Suite and related software
Proactive and customer-focused, with a natural drive to uncover additional sales opportunities
Creative problem solver who can deliver custom solutions under time-sensitive conditions
Ability to work independently with minimal supervision
Adaptable and resilient, comfortable with the fast-paced nature of sales
Dependable, accountable, and dedicated with a strong work ethic
Team-oriented, collaborative, and coachable, with openness to feedback and continuous improvement
Experience working in manufacturing or industrial industries
Bachelors or technical degree, or equivalent related experience
Minimum of three years of successful sales and/or customer service experience in a technical or manufacturing environment, or an equivalent combination of education and experience
Preferred
Variable-speed drive technologies, including VFDs, eddy current drives/brakes/controls, servos, motors, rotating equipment, and related systems
Benefits
10 paid holidays and PTO starting at two weeks per year
401K Plan - 3% employer contribution, and matching based on your contribution thereafter: immediate full vesting
Two medical plans: a PPO and an HDHP with an HSA
Dental/Vision coverage
Pet Insurance
Company-paid Employee Assistant Program (EAP)
Company-Paid Life Insurance & AD&D, Short-Term Disability and Long-Term Disability
Additional Voluntary Life Insurance & AD&D