GEICO · 18 hours ago
Director, Commercial Systems
Getzville, NY
Full-time
Hybrid
Mid Level
$114K/yr - $212K/yr
2+ years expGEICO is a well-known insurance company that offers quality coverage to millions of customers. They are seeking a motivated individual to lead their testing, bug triage, and prioritization processes, ensuring optimal system performance and collaborating with various teams to resolve software issues.
Auto InsuranceFinancial ServicesGovernmentInsuranceInternetMobile
No H1B
Responsibilities
Testing system enhancements to validate functionality and quality before deployment
Overseeing bug triage processes, including identifying, documenting, and prioritizing system bugs for resolution
Coordinating the prioritization of bugs and enhancements to align with business needs and timelines
Collaborating with upper management and IT on operational issues as they relate to testing and bug resolution
Managing IT stakeholders using Agile methodologies, with a strong emphasis on continuous improvement through effective testing and defect management
Connect with external and internal customers to understand their needs and foster long-term relationships
Oversee bug/enhancement intake, triage, prioritization, create development-ready requirements and user stories, testing, IT sprint planning, release day activities, and system access management
Communicate and coordinate with upper operations, product, IT, and partner management on relevant issues, including major incidents and outages
Manage IT stakeholders utilizing Agile methodologies
Oversee digital sales and bundle funnels for all lines of business, recommending improvements to online sales performance and customer experience
Ensure adherence to the Code of Conduct, company policies, and operating principles
Meet attendance standards at the business location to support job functions and interactions with subordinates and management
Interview and approve job applicants; conduct and review performance appraisals; initiate or approve salary adjustments, performance ratings, and personnel changes
Manage, motivate, lead, and develop associates to adopt and drive positive change
Assess and develop leadership skills within the management team
Qualification
Required
Must be able to, with or without accommodation, perform the essential functions which include, but are not limited to seeing, hearing, typing and speaking
Must be able to follow complex instructions, resolve conflicts or facilitate conflict resolution, and have strong organization/priority setting skills
Must be able to balance multiple priorities at the same time
Must be able to quickly understand system architecture
Must be able to learn and apply large amounts of technical and procedural information
Must be able to effectively communicate verbally and in writing
Must have a minimum of 2 years experience in the Property and Casualty insurance industry
Benefits
Comprehensive Total Rewards program that offers personalized coverage tailor-made for you and your family’s overall well-being.
Financial benefits including market-competitive compensation; a 401K savings plan vested from day one that offers a 6% match; performance and recognition-based incentives; and tuition assistance.
Access to additional benefits like mental healthcare as well as fertility and adoption assistance.
Supports flexibility- We provide workplace flexibility as well as our GEICO Flex program, which offers the ability to work from anywhere in the US for up to four weeks per year.
Company
GEICO
GEICO, Government Employees Insurance Company, has been providing affordable auto insurance since 1936. It is a sub-organization of Berkshire Hathaway.
10001+ employees
Funding
Current Stage
Late StageTotal Funding
unknown1996-01-01Acquired
Leadership Team
Todd Combs
Chairman, President, and Chief Executive Officer
Clayton Johnson
Sr. Director of Product Management
Recent News
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