Novo Logistics · 2 days ago
Process Quality Manager - (3PL Operations)
Lexington, SC
Full-time
Onsite
Entry, Mid Level
2+ years expNovo Logistics is committed to fostering a culture of respect and continuous improvement among its team members. The Process Quality Manager will oversee quality processes, improve operational quality, and handle customer and partner complaints while supporting the operations team through analytical analysis.
LogisticsTransportationWarehousing
No H1B
Responsibilities
Maintain and ensure compliance with safety procedures and expectations
Lead Continuous Improvement projects and initiatives
Maintains and improves quality by completing company, system, compliance, and surveillance audits; investigating customer and partner complaints; collaborating with other members of management to develop new procedures and designs, and training methods
Prepares quality documentation and reports by collecting, analyzing, and summarizing information and trends, including failed processes, stability studies, corrective actions, and re-validations
Develop, implement, and maintain quality standards, methods, instructions, and quality planning on the assigned program(s); perform surveys, internal audits, and process audits
Implement and improve quality control operating procedures
Ensures deliverables are met as defined in order to achieve success
Challenge "business as usual" using a fact-based, objective mindset
Develop strong working relationships with internal staff to ensure effective communication with all related functional areas
Perform other requests and duties as assigned by the General Manager and/or upper-level management
Qualification
Required
Previous quality experience of two (2) or more years in a similar role is required
Have reliable transportation
Be legally authorized to work in the United States
Be at least 18 years old at the time of application
Be willing to submit to a background check and drug screen
Preferred
Bachelor's degree preferred, or relevant work experience
Plant experience preferred
ISO 9000 Certification or Six Sigma, preferred
Knowledge of Quality Control procedures and relevant legal standards
Bachelors or better in Logistics /Supply Chain Management or related field
Implementation
Good Judgement
Enthusiastic
Creative Thinking
Compiling Statistics
Quality Control
Quality Assurance
Decision Making
Critical Thinking
Checking for Accuracy
Compiling
Loyal: Shows firm and constant support to a cause
Innovative: Consistently introduces new ideas and demonstrates original thinking
Thought Provoking: Capable of making others think deeply on a subject
Team Player: Works well as a member of a group
Leader: Inspires teammates to follow them
Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well
Functional Expert: Considered a thought leader on a subject
Enthusiastic: Shows intense and eager enjoyment and interest
Dedicated: Devoted to a task or purpose with loyalty or integrity
Growth Opportunities: Inspired to perform well by the chance to take on more responsibility
Entrepreneurial Spirit: Inspired to perform well by an ability to drive new ventures within the business
Goal Completion: Inspired to perform well by the completion of tasks
Self-Starter: Inspired to perform without outside help
Flexibility: Inspired to perform well when granted the ability to set your own schedule and goals
Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization
Benefits
Medical, Dental, Vision, and Life Insurance
Company-sponsored premiums for Medical Insurance, with nominal Team Member contribution.
Dental Insurance, Life Insurance policy, and other options.
401(k) Plan
Company match option.
Paid Time Off (PTO)
Paid Time Off hours in accordance with Company and Site Policy.
Company
Novo Logistics
Novo Logistics provides transportation, warehousing, shuttle management, contingent labor, and logistics services.
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
Ryan Peirce
Chief Executive Officer
Dong Min
CFO
Company data provided by crunchbase