Providence · 1 day ago
Senior Manager IS Applications, Laboratory, Virtual
United States
Full-time
Remote
Senior Level, Lead/Staff
$58.19/hr - $142.64/hr
8+ years expProvidence is a comprehensive health care organization focused on patient-centered care. The Senior Manager of IS Laboratory Applications will lead the development and optimization of healthcare applications, ensuring they meet the needs of caregivers and enhance patient care.
Hospital & Health Care
Responsibilities
Support and maintain critical healthcare applications, including Epic Beaker, WellSky Transfusion, Telcor, and related systems, ensuring optimal performance, troubleshooting issues, and implementing enhancements as needed
Build strong partnerships with senior leaders, key business stakeholders, and IT industry contacts to leverage best practices and stay ahead of emerging technologies
Champion service excellence by defining, delivering, and continuously improving core application services that empower caregivers and the enterprise
Drive alignment and results by ensuring the applications division supports IS services effectively and collaborates with business and clinical leadership to achieve organizational goals
Set clear expectations for IS strategies and projects, ensuring measurable outcomes are defined, tracked, and communicated
Lead strategic solutions by working with executives, senior leaders, and diverse stakeholders to deliver user-friendly, effective technical solutions that advance business and clinical objectives
Monitor performance of applications and services using defined KPIs to ensure optimal results
Manage resources for applications, staff, and services, partnering with leadership to meet IS financial targets
Ensure compliance with policies and procedures impacting all of PSJH
Build and inspire teams by attracting, developing, and retaining top talent to deliver exceptional application management
Exceed service standards by maintaining operations that meet or surpass SLAs, OLAs, and KPIs
Foster collaboration across multidisciplinary teams, driving consensus and unified action plans
Resolve critical issues promptly, escalating when necessary to minimize impact on customers and operations
Lead process optimization initiatives to enhance service delivery, increase value, and boost customer satisfaction
Understand system interdependencies to ensure seamless integration and functionality across modules and applications
Qualification
Required
Bachelor's Degree in Computer Science, Business Management, Information Services -OR- a combination of equivalent education, skills and relevant experience
Upon hire: Some application suites require advanced application certification as demonstrated by a current application software certification requirement
8 or more years of Healthcare or Information Services experience
6 or more years of Leadership experience
3 or more years of experience working in a healthcare environment
2 or more years of Leadership experience in an IS Application environment
Preferred
4 or more years of experience working in the lab or supporting laboratory applications
Leads complex, sometimes uncomfortable conversations with direct and non‑direct reports, influencing outcomes through clear communication, diplomacy, and collaboration
Skilled in setting vision, aligning teams, and driving organizational objectives to achieve strategic goals
Proven ability to manage expectations, define measurable outcomes, and ensure compliance across complex initiatives
Adept at building influential partnerships with senior leaders, stakeholders, and industry experts to leverage best practices and innovation
Experienced in championing service excellence, optimizing application performance, and consistently meeting SLAs and OLAs
Strong track record of leading initiatives that enhance value and elevate customer satisfaction
Deep understanding of system interdependencies, emerging technologies, and integrated applications to ensure seamless functionality
Expertise in delivering user-friendly, effective technical solutions aligned with business and clinical objectives
Benefits
Retirement 401(k) Savings Plan with employer matching
Health care benefits (medical, dental, vision)
Life insurance
Disability insurance
Time off benefits (paid parental leave, vacations, holidays, health issues)
Voluntary benefits
Well-being resources
Company
Providence
Every day, 119,000 compassionate caregivers serve patients and communities through Providence St.
10001+ employees
H1B Sponsorship
Providence has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2024 (1)
2021 (1)
Funding
Current Stage
Late StageLeadership Team
Brad Henry
Chief Executive Officer at Providence Willamette Falls Medical Center
Ranjit S. Hundal, MD, MBA, CPE, FACP, SFHM
Interim Chief Executive Officer
Recent News
2025-09-23
2025-09-13
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