CSC Generation · 1 day ago
Coffee Specialist (Seattle Coffee Gear)
Kirkland, WA
Part-time
Onsite
New Grad, Entry Level
$19/hr - $19.75/hrCSC Generation is the company behind Seattle Coffee Gear, which focuses on delivering exceptional coffee experiences. As a Coffee Specialist, you will engage customers, provide product demonstrations, and drive sales of coffee equipment through education and personalized service.
AnalyticsFinanceRetailSoftware
Responsibilities
Represent Seattle Coffee Gear’s brand and culture by creating memorable, educational experiences that inspire repeat visits and customer loyalty
Lead engaging and informative coffee brewing demonstrations that showcase our Seattle Coffee Gear’s expertise and unique competitive edge offerings
Educate customers on a variety of brewing techniques, including pour-over, French Press, AeroPress, espresso, cold brew, and coffee art
Guide customers in selecting coffee beans based on flavor profiles, roast levels, and origin
Maintain a “coffee-ready” environment by ensuring quality and consistency across in-store brewing and demonstrations
Recommend appropriate coffee equipment and maintenance practices based on customer needs
Promote and sell coffee products, equipment, and accessories through product demonstrations
Assist the store in achieving revenue goals by driving customer engagement and conversion through education
Consistently meet or exceed store goals by delivering exceptional customer engagement and sales. Performance is measured by product sales performance through SPH, UPT & guest feedback
Partner with store leaders to ensure alignment with store priorities
Collaborate on merchandising strategies that highlight key tools and products featured in classes
Ensure compliance with food safety standards, local health codes, and sanitation regulations
Maintain accurate inventory levels, minimize shrink, and control supply and culinary expenses
Ensure store safety and cleanliness, addressing any maintenance needs promptly
Adhere to applicable wage and hour laws. Accurately records time worked according to SLT Policy
Model and ensure consistent adherence to all Seattle Coffee Gear policies and standard operating procedures (SOPs)
Ability to communicate verbally and work cooperatively with associates and customers
Ability to remain standing for up to 4 hours at a time
Ability to move about the store directing class participants while selling to customers and retrieving merchandise from stockroom or sales floor
The capability to accurately perceive and differentiate variations in intensity or quality of flavors or odors, or to identify specific tastes or scents using the tongue or nose
Ability to grab, reach, push, pull, bend, stoop, kneel, and crouch to retrieve and replenish merchandise from stockroom or sales floor
Ability to use hands to seize, hold, grasp, turn, or otherwise to grind, tamp, steam, pour, froth, and/or demonstrate other coffee brewing techniques
Ability to lift and/or move merchandise weighing up to 50 lbs
Ability to ascend/descend ladders to retrieve and/or move merchandise
Ability to operate a computer, POS system, keyboards, merchandise scanners and mouse to accomplish work
Available to work between 12 and 16 hours per week, with a flexible schedule, including nights, weekends, and holidays. While this is the minimum availability, scheduled hours may differ based on business needs
Regular and predictable attendance
Ability to work in a coffee bar area with exposure to hot equipment, steam, varying temperatures, and potential airborne and physical coffee-related allergens
Qualification
Required
Must be 18 years of age or older at time of employment
Passion for coffee and in-depth knowledge of brewing methods, coffee origins and equipment
Ability to create engaging, hands-on experiences for customers
Strong enthusiasm for coffee and a genuine eagerness to share knowledge with others
Excellent communication, problem-solving, and decision-making abilities
Passion for community engagement and delivering exceptional customer experiences
Preferred
Proficiency in Microsoft Office and retail management systems preferred
Company
CSC Generation
CSC Generation develops a proprietary technology platform designed to save brands from liquidating.
Founded in 2016
1001-5000 employees
Funding
Current Stage
Late StageTotal Funding
unknown2024-08-27Series E
2021-10-01Series D
2019-01-01Series Unknown
Leadership Team
Justin Yoshimura
Founder, Chairman and CEO
Recent News
2025-07-19
2025-03-28
Company data provided by crunchbase