The Brien Center for Mental Health and Substance Abuse Services, Inc. · 9 hours ago
Training Administrator
Pittsfield, MA
Full-time
Onsite
Senior Level
5+ years expThe Brien Center for Mental Health and Substance Abuse Services, Inc. is seeking a Training Administrator to oversee and coordinate agency-wide training programs. This role involves managing the Learning Management System, developing training materials, and ensuring compliance with training requirements for staff.
Addiction TreatmentAssociationChildrenHealth CareNon Profit
Responsibilities
Serve as sole administrator for the internal LMS system, currently Relias; coordinate with HR to ensure accurate employee database and reporting hierarchy
Maintain accurate and timely database of Brien staff and the training programs associated with each role
Ensure proficient working knowledge of the LMS system; remain up to date on upgrades and system enhancements; provide training and assistance for staff within the system, as needed
Maintain and administer annual regulatory training, including tracking, module setup, review of course content, and delivery
Maintain data analytics on training and outcomes; report to Leadership as needed
Establish a comprehensive system of communication with staff and Leadership around training including an annual calendar and annual CEU opportunities
Notify staff prior to training expiration, where applicable, and schedule for training to avoid a lapse
Administer CE process with the American Psychology Association, including CE approval, annual reporting and the 5-year application process
Submit CEU applications for educational events, typically 3-6 per year, for social work, LMHC, nursing, LADC, psychologists
Partner with Berkshire Health Systems on CEU and external training events
Coordinate topics and speakers; Provide event planning support
Participate on planning team for annual suicide prevention conference
Identify external training opportunities that potentially offer CEUs
Oversee and directly contribute to development and/or customization of curriculum, training materials and identification of appropriate delivery methods
Develop, implement and monitor tracking system for all Brien Center staff trainings, including those provided by external agencies
Coordinate and/or deliver classroom or 1:1 instruction to staff and trainers, as applicable
Develop, maintain, and distribute a training calendar for all Brien Center employees
Continually assess the effectiveness of current training programs, curriculum design & content, and delivery methods to ensure continual improvement within the training programs
Coordination with external training programs/systems (Red Cross, ALICE, American Psychology Association, and others) to administer and record required trainings
Maintain CPR/First Aid training certification (participant level and instructor level); assign and coach CPR/First Aid trainers
Ensure nurses are current with BLS training; coordinate scheduling of training with Berkshire Health Systems
Oversee the Training Room at 333 East Street including, but not limited to, maintaining the master outlook calendar, assisting with room scheduling/conflicts, ensuring room set up and cleanliness, and coordination with IT and maintenance as needed
Maintain an understanding of required training for Brien positions, programs, and regulatory requirements
Work closely with Division Directors, Leadership, Compliance, and Human Resources to ensure employees’ timely compliance with all contract regulations and legally required training
Develop and maintain collaborative, effective, professional working relationships, with all levels of Leadership to help assess, analyze, and identify training gaps; help determine alternative solutions and process/performance improvement trainings and/or activities
Stay current on best practices in adult learning theory, including technological delivery methods, to ensure effective content creation, delivery, and retention
Participate in and attend Management and HR staff meetings
Represent the agency in a professional manner in all community contacts
Assist with special events or other HR-related or Managerial events as needed
Other duties as assigned by supervisor or Leadership
Qualification
Required
Bachelors' Degree in a related field, ideally in the mental health or health care industry
Minimum of 5 years' experience as a company trainer
Experience administering/maintaining a LMS database
Understanding of the training and programmatic requirements of a mental health/human services industry field
Excellent facilitation and public speaking skills with ability to deliver effective, educational presentations and trainings
Demonstrated ability to engage an adult audience and create content in line with adult learning styles
Flexibility and creativity in presentation with ability to ensure student interest and retention of material
Ability to assess and coach other internal trainers in content delivery and learning effectiveness
Exceptional interpersonal skills with ability to work effectively with all levels of staff and management
Ability to remain current on Brien departments' requirements, adjusting training as needed
Occasional availability outside of normal working hours
Ability to track, analyze, interpret, and report on training data and student retention and compliance with regulations
CPR certified instructor (or ability to become certified)
Proficient computer skills in Microsoft Office Suite products
Inherent curiosity towards new delivery modalities
Exceptional ability to work independently with little supervision
Strong problem-solving skills with ability to pivot in the moment to find a resolution
Ability to manage to deadlines; adjusting priorities as needed
Ability to remain calm under pressure and respond in a professional, collaborative manner
Company
The Brien Center for Mental Health and Substance Abuse Services, Inc.
A not for profit social service agency serving children and adults throughout Berkshire County, Massachusetts.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Randy Cartwright
Chief Financial Officer
Richard Wilson
Senior Vice President of Finance and Administration/CFO
Company data provided by crunchbase