Ghost Robotics · 5 hours ago
FIELD APPLICATION ENGINEER
Philadelphia,PA,US
Full-time
Hybrid
Entry, Mid Level
2+ years expGhost Robotics is the industry leader in legged robotic systems that help customers solve complex operational, national security, and technical challenges. This position will be part of a dynamic team supporting the lifecycle of Ghost Robotics products, focusing on providing technical support, product demonstrations, and training to enhance customer satisfaction and retention.
IndustrialMilitaryMiningOil and GasPhysical SecurityPublic SafetyRobotics
Responsibilities
You will be responsible for both on-site and remote technical support, collaborating closely with customers to resolve issues and enhance the customer experience
You are a technical lead / expert within the Global Business Development team
You provide product demonstrations to customers thus shaping sales and product sell-in
You provide product training to customers thus converting sales and product sell through
You provide aftersales support to customers thus supporting customer satisfaction and retention
You support global trade marketing events to include brand and partner events / activities
You support customer field training exercises and provide technical advice to enable end-users
You support 3rd party integration (i.e., payload – communication) projects that are customer initiated
You support ‘Sales & Distribution’ partners with training and when applicable integration support
You support the Executive Team by providing reports / deliverables upon request
You coordinate the deployment of resources (i.e., Payload Deployment Kit) in support of customer engagements
You perform additional duties as assigned, supporting the organization's growth and strategic initiatives
Qualification
Required
2-5 years' experience at an Original Equipment Manufacturer (OEM) of UGV or UAS platforms
Analytical and proactive in identifying the root cause of issues and developing solutions
Excellent time management skills and able to prioritize multiple and often competing priorities
Excellent verbal and written communication skills and able to simplify complexity for customers
Working knowledge of Adobe and Microsoft Office Suite and associated applications
Bachelor's degree in Engineering, Mechatronics, or a related field required; an Associate's degree or an equivalent combination of education and relevant work experience may be considered in lieu of a bachelor's degree
Company
Ghost Robotics
Robots that Feel the World™ | Quadrupedal Robots (Q-UGV) for Unstructured, Demanding and Continuous-Use Environments
51-200 employees
H1B Sponsorship
Ghost Robotics has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (2)
2024 (2)
2022 (2)
2021 (1)
2020 (2)
Funding
Current Stage
Growth StageTotal Funding
$1.45MKey Investors
Ben Franklin Technology Partners of Southeastern Pennsylvania
2024-07-28Acquired
2021-08-25Seed· $0.45M
2019-03-15Seed
Leadership Team
Gavin Kenneally
Chief Executive Officer
Avik De
CTO
Recent News
2026-02-05
2025-12-12
2025-12-11
Company data provided by crunchbase