JumpStart Games · 2 days ago
PFS SUPERVISOR - PR, AA, PAS
Lakeland, FL
Full-time
Onsite
Entry, Mid Level
2+ years expJumpStart Games is seeking a PFS Supervisor to oversee the Patient Account Specialist, Patient Relations, and Appointment Approval departments. The role involves monitoring compliance, addressing employee and patient issues, and managing the performance of department employees.
3D TechnologyChildrenEducationFamilyGamingMobileSoftware
Responsibilities
Addresses employee and patient issues professionally, effectively, fairly, consistently, and with compassion
Maintains the Mail Process for accuracy and timely responsiveness
Audits proper responses to patient inquiries
Preserves all monthly reporting in Access of correspondence and Call issues
Ensures the Financial Hardships are processed and kept current
Maintains Risk Management (RM) requests and updates the ledger timely and ensures that production memos are completed
Approves requests for time off assuming the operation is at all times properly staffed to serve patients
Assesses the importance when request is during peak patient activity months
Monitors to ensure employee is in compliance with attendance and tardiness standards
Assists in the recruiting, interviews, and hiring of candidates for open positions
Assists in the completion of performance appraisals and submits for approval
Communicates to manager relevant information including recommendations for Improvement
Applies and enforces the Clinic safety practices and manages situations in a reduced risk manner
Qualification
Required
High School Graduate or equivalent required
Minimum of 2 years effective supervisory experience
Basic knowledge of physician billing requirements in insurance billing and patient account collection procedures
Must have demonstrated skills in planning work activities and working with and through other people
Works well with Supervisors and subordinates
Maintains composure during crisis
Demonstrates tact in handling situations with personnel
Has good speaking voice and is able to communicate ideas in a clear and concise manner
Must be able to conduct thorough interviews concerning financial matters in a relaxed and supportive manner
Possess good organizational skills
Ability to assess a situation and decide on the best course of action
Accurate typing rate of 40 wpm required
Have excellent communication skills, oral and written
Able to sit for long periods of time restricted to telephone activities
Must be able to operate the following equipment: copier, fax machine, computer, and 10-key calculator
Professional appearance and manner required
Company
JumpStart Games
JumpStart® Games is the leader in creating interactive family experiences that enrich, entertain and educate.
201-500 employees
Funding
Current Stage
Growth StageTotal Funding
$44.86MKey Investors
Azure Capital Partners,TeleSoft Partners
2017-06-03Acquired
2014-04-03Debt Financing· $13M
2013-01-10Series Unknown· $26.8M
Leadership Team
James Czulewicz
President & CEO
Terry Vander Ploeg
CFO
Company data provided by crunchbase