Aston Carter · 15 hours ago
Collections Specialist
Halethorpe, MD
Contract
Onsite
New Grad, Entry Level
$27/hr - $30/hrAston Carter provides world-class corporate talent solutions, and they are seeking a Collections Specialist to manage and prioritize a portfolio of invoices that are 90–100+ days past due. This role involves conducting manual collections outreach and documenting all customer interactions while collaborating with internal teams to resolve payment issues.
ConsultingHuman ResourcesInformation Technology
Responsibilities
Manage and prioritize a portfolio of 90–100+ day past-due invoices
Conduct manual collections outreach through daily email communication and outbound phone calls
Document all customer interactions, payment commitments, and follow‑up actions within D365 and Sage
Research account histories, verify balances, and identify billing discrepancies
Collaborate with internal teams such as Accounts Receivable, Customer Service, and Sales to resolve invoice or payment issues
Provide professional, customer‑focused service while driving timely payment resolution
Generate weekly status updates, aging reports, and progress summaries for management review
Recommend accounts for escalation when necessary, including payment plans or holds
Qualification
Required
Collection and Accounts Receivable experience
Previous collections experience with a proven record of resolving aged receivables
Strong customer service and communication skills, both written and verbal
Proficiency using Microsoft Dynamics 365 (D365) and Sage for AR, invoicing, and account documentation
Ability to manage a high volume of accounts with accuracy, professionalism, and persistence
Strong organizational skills and a proactive approach to follow-up
Ability to work independently and meet strict deadlines
Benefits
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
Company
Aston Carter
Aston Carter is a staffing and recruiting company providing risk and compliance services.
Founded in 1997
1001-5000 employees
Funding
Current Stage
Late StageTotal Funding
unknown2011-01-31Acquired
Leadership Team
Juan Pablo McCausland-PHR, CDP
Human Resources Business Partner
Sherry Guevara
Regional Human Resources Partner-West Region
Recent News
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