LaunchCapital · 21 hours ago
Content Manager - Fidelity Resume Program
Merrimack, NH
Full-time
Hybrid
Mid LevelLaunchCapital is partnering with Fidelity Investments to offer a return-to-work program for professionals. The Content Manager will be responsible for producing high-quality content solutions that enhance user experience and support Fidelity associates in delivering exceptional client services.
ConsumerInformation TechnologyMedical DevicePublishing
No H1B
Responsibilities
Produce timely, high quality, easy to use content solutions that drive the achievement of key performance objectives
Offer and implement solutions that consider current business needs and available technologies, while anticipating future environmental changes to products, services, and systems
Promote business leader understanding of how content can improve business outcomes and consistently produce solutions with measurable impact on the operating environment
Support Associate Content Management & Experience transformation efforts that increase process automation, make content easier to produce and consume
Qualification
Required
Excellent technical writing skills and ability to balance multiple workstreams simultaneously
Adept at directing succinct, clear, and effective content solutions for diverse content consumers
Passion for content planning, creation, management, and execution to optimize customer experiences
Experience with content management systems, grouping/tagging content, and maintaining taxonomies
Deep understanding of authoring and content management principles
Proven experience in establishing and maintaining content standards across the organization
Collaborate with others to understand their unique needs and propose targeted solutions
Partner with peers and business partners to build and implement successful content solutions
Use a data-informed approach to identify and prioritize opportunities, and to measure solution impact
Apply associate feedback, user research, and business performance metrics to drive content improvements
Build effective relationships at all levels of the organization
Ability to lead projects, maintain project timelines, and influence direction without explicit authority
Comfortable working with cross-functional, highly matrixed teams, in a fast-paced Agile environment
Company
LaunchCapital
LaunchCapital is focused on entrepreneurs at the seed stage.
Founded in 2008
11-50 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase