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Desktop Technician jobs in United States
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Compucom Staffing · 1 day ago

Desktop Technician

Compucom Staffing is dedicated to supporting employees throughout their engagement, and they are seeking a qualified Desktop Technician to join their client’s team onsite. This role is responsible for providing technical assistance, troubleshooting, and maintenance for computer systems, software, and related hardware.
ConsultingDeliveryInformation TechnologyStaffing Agency
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Responsibilities

Diagnose and resolve hardware and software issues, including desktops, laptops, printers, and authorized peripherals
Prepare workstations and assist with hardware set up services
Install, configure, upgrade, image, reimage and maintain computer systems and end‐user equipment
Respond to technical support requests via phone, email, ticketing systems, or in‐person visits

Qualification

Technical support experiencePC hardware knowledgeOperating systems knowledgeTroubleshooting skillsCustomer service skillsCommunication skillsProblem-solving skills

Required

Minimum 3+ years of technical support experience
Knowledge of PC hardware, operating systems, troubleshooting, and enterprise tools
Excellent customer service, communication, and problem‐solving abilities

Benefits

Medical insurance
Dental insurance
Vision insurance
Life insurance
AD&D insurance
Disability plans
Employee Assistance Program
Paid holidays (up to 6 days annually)
Paid time off (minimum of 10 days annually)
Paid parental leave (minimum of 10 days annually)
401(k)
FSA/HSA pre-tax benefits

Company

Compucom Staffing

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Our mission is to provide exceptional IT talent and scalable staffing solutions that enable our clients to be more agile and productive.

Funding

Current Stage
Late Stage
Company data provided by crunchbase