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Customer Service Representative jobs in United States
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Performance Team · 1 day ago

Customer Service Representative

Performance Team is a company that promotes a culture of honesty and integrity, focusing on their people to build trust with customers and employees. The role involves handling daily customer service tasks, interacting with internal stakeholders and external clients, and supporting peers with technical or process-related challenges during execution.
LogisticsTransportation
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Responsibilities

Customer Experience includes roles that provide services to customers once they are onboarded in the Maersk environment. Activities may include the following (but are not limited to):
Customer channel management
Case Management
Customer onboarding and relationship management
Contract and dispute management
And more
Administrative stream includes those who primarily support others by performing skilled technical, administrative or operational tasks. Jobs may range from highly supervised entry-level workers, technicians, and administrative staff to experienced individual contributors with robust technical or practical knowledge in specific areas, who have an ability to execute specialized work to support operations. At the top of this career stream, individuals work independently and apply standards, yet can also make departures from established processes to resolve problems
A colleague at this level works on tasks of limited scope and complexity, exercises independent judgment within defined boundaries and guidelines and typically under supervision. The colleague has skills developed through job-related training and on-the-job experience within a specific job discipline. Colleagues have knowledge of standardized work routines and methods, general facts and information but may need to escalate non-routine problems to a more experienced colleague or supervisor. The job requires limited job and business knowledge at the time of hiring

Qualification

Customer channel managementCase ManagementCustomer onboardingRelationship managementContract managementDispute management

Required

Must be authorized to work for any employer in the U.S
Skills developed through job-related training and on-the-job experience within a specific job discipline
Knowledge of standardized work routines and methods, general facts and information
Ability to execute specialized work to support operations
Ability to exercise independent judgment within defined boundaries and guidelines

Benefits

Medical
Dental
Vision
401k + Company Match
Employee Assistance Program
Paid Time Off
Flexible Work Schedules (when possible)
And more!

Company

Performance Team

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Performance Team is a logistics company that provides logistics and distribution services.

Funding

Current Stage
Late Stage
Total Funding
$21M
Key Investors
Bison Capital Asset Management
2020-02-19Acquired
2006-05-10Series Unknown· $21M

Leadership Team

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Sandra Sanchez
Human Resources Business Partner
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Company data provided by crunchbase