Face to Face Spa · 1 day ago
Client Coordinator
Face to Face Spa is a Med Spa specializing in aesthetic facial rejuvenation services to promote skin health and beauty. The Client Coordinator will handle customer interactions to ensure exceptional service and satisfaction, including answering inquiries, scheduling appointments, and managing client records.
BeautyCosmeticsWellness
Responsibilities
Answering inquiries
Scheduling appointments
Selling packages and memberships
Managing client records
Ensuring a welcoming environment
Coordinating client services
Addressing concerns promptly
Collaborating with team members to provide a seamless experience
Qualification
Required
Excellent Customer Service and Customer Satisfaction skills to ensure positive client interactions
Strong Communication and interpersonal abilities for building relationships with clients and team members
Proficiency in Organization Skills to efficiently manage client records, schedules, and tasks
Proven aptitude for creating exceptional Customer Experiences
Ability to work collaboratively and contribute to a positive team environment
Attention to detail and problem-solving capabilities
Sales Drive
Preferred
Prior experience in customer-facing roles