University of Michigan · 5 hours ago
Patient Care Coordination Program Assistant
Ann Arbor, MI
Full-time
Hybrid
New Grad, Entry LevelThe University of Michigan is seeking a motivated individual to support project development and management in healthcare. The role involves assisting patients in navigating care transitions and ensuring they have the necessary resources for recovery while collaborating with care teams and community partners.
EducationE-LearningHigher EducationUniversities
Responsibilities
Provide transitions of care services to a select patient population, ensuring patients understand their follow-up care plans and required resources
Address barriers to care (e.g., transportation, equipment, food, appointments) by coordinating services and resources
Coordinate services across Michigan Medicine (Primary and Specialty Care), including communication with all care team members
Collaborate with external medical providers, institutions, and community partners (Community Mental Health, housing/shelter providers, food pantries, etc.)
Assist patients in obtaining necessary resources and overcoming obstacles to care
Help locate and obtain donated durable medical equipment (DME)
Identify patients needing higher-level care and coordinate referrals to additional providers as needed
Participate in case conferences, clinical in-services, and professional development opportunities
Review cases regularly with the Medical Director and/or Program Manager to assess progress and identify closure criteria
Maintain accurate, timely documentation in approved electronic systems
Collect and enter patient data, assist in tracking clinical outcomes and key metrics for program evaluation
Support administrative tasks such as maintaining and updating the program website, preparing reports, and organizing case management files
Provide project support work, such as flyers, communications, PowerPoint materials
Assist with scheduling, meeting coordination, and the distribution of program communications and resources
Qualification
Required
Excellent interpersonal and communication skills
Ability to maintain confidentiality and professionalism at all times
Detail-oriented, organized, and committed to timely follow-through
Ability to work independently and as part of a diverse care team
Basic computer skills (Microsoft Office, Google Suite, EMR systems preferred)
Interest in healthcare, social work, public health, or a related field
Current driver's license and reliable transportation (preferred, but not required for all tasks)
Preferred
Prior experience in a health, social service, or community outreach setting
Familiarity with local community resources
Strong problem-solving and advocacy skills
Experience with website maintenance, basic web editing tools, or HTML (helpful, but not required)
MiChart experience
Company
University of Michigan
The mission of the University of Michigan is to serve the people of Michigan and the world through preeminence in creating, communicating, preserving, and applying knowledge, art, and academic values, and in developing leaders and citizens who will challenge the present and enrich the future.
Founded in 1817
10001+ employees
H1B Sponsorship
University of Michigan has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (662)
2024 (594)
2023 (787)
2022 (473)
2021 (411)
2020 (324)
Funding
Current Stage
Late StageTotal Funding
$359.75MKey Investors
Michigan Economic Development CorporationNational Institutes of HealthBreakthrough T1D
2025-07-17Grant· $1M
2025-06-07Grant· $1.17M
2025-04-23Grant
Leadership Team
Greg McGuire
Managing Director, Mcity
Robert Goodspeed
Chair, Urban and Regional Planning Program
Recent News
2025-12-19
IEEE Spectrum
2025-12-18
2025-12-17
Company data provided by crunchbase