ePlus inc. · 1 day ago
Principal Technologist
Durham, NC
Full-time
Onsite
Lead/Staff
$160K/yr - $210K/yr
8+ years expePlusinc is a company that believes technology is a people business, and they are seeking a Principal Technologist to serve as a customer-oriented liaison. The role involves leading cross-functional teams, defining technology strategies, and ensuring customer needs are met throughout the sales cycle.
Cloud ComputingData CenterInformation TechnologyIT ManagementSoftware
Responsibilities
Define end-state architecture vision, strategy, and go-to-market plans leveraging Plus services and OEM solutions
Utilize technical vision and strategy plans to productize service and product offerings, creating high-value solutions
Assist in designing and architecting solutions tailored to customer requirements. Facilitate design architecture and conduct peer reviews with customers to ensure thorough documentation
Develop vertical and horizontal customer relationships and expose customer technical stakeholders to emerging technologies
Provide thought leadership to ePlus Sales, Engineering, and Strategy teams by sharing insights and trends to guide strategic decisions
Evangelize ePlus services with customers, OEM partners and across ePlus, using a consistent message and method for planning and delivery
Serve as a communication conduit from customer technical stakeholders to the internal engineering team
Engage internal pre-sales engineering teams to identify and map new opportunities, facilitate issue resolution, and expedite solutions, providing frequent updates to Account Management and Engineering teams
Act as the primary interface and trusted advisor with Enterprise Account Executives, Customer Executives, and IT professionals, working with Solution Architects to scope and price strategic solutions
Plan and lead executive and technical briefings for customers and OEM partners. Co-present project plans and Level of Effort to customers, guiding technical resources to meet customer program requirements
Consolidate and convey solution requirements and technical responses by coordinating with subject matter experts (SMEs)
Facilitate technical scoping/reviews and assist presales engineers and SMEs in developing Statements of Work (SOW)
Engage with customer operational and technical staff to measure progress on projects and identify new opportunities
Lead and guide team members, fostering growth through mentoring, coaching, and development, while ensuring effective communication and collaboration
Promote an environment of inclusivity and respect, valuing diverse perspectives and encouraging open dialogue among all team members
Collaborate on strategic initiatives, leveraging your expertise to drive innovation and positive change within the organization
Cultivate a proactive approach to conflict resolution, striving for amicable solutions and escalating concerns as needed
Qualification
Required
Bachelor's degree or Master's degree in a technical or business discipline is preferred or equivalent relevant industry experience
A minimum of 3 years of experience in a field-based services management position with a minimum of 5 direct staff is preferred
Experience in managing and enhancing a world-class field services organization, as well as growing a Professional Services Consulting practice
Experience in operations and project management
8 or more years of experience in designing or implementing complex networks, systems/storage solutions and ability to articulate deep technical knowledge of infrastructure services, data center design and cloud integration for enterprise customers
Certifications in relevant technologies: CCIE, CCDE, AWS, GCP, CCSP, CISSP, CSA, CCDP
Broad exposure to a variety of technologies/concepts and management experience in a distributed environment
Excellent verbal and written communications skills, as well as presentation, customer, business, and negotiation skills
Strong leadership and interpersonal skills
Comprehensive experience in the strategy, process and methodology for business enablement and transformation through technology
Knowledgeable and able to facilitate pre-sales discussions acting as a liaison between cross functional team within customer organization and ePlus
Candidate will have a general understanding of design, plan, deployment and support of following: Network Infrastructure Solutions, Data center and Cloud, Storage, Security, Software Licensing, Managed Service support and engagement
Benefits
401(k) eligibility
Employee stock purchase program
Various paid time off benefits, such as vacation, sick time, and personal leave
Company
ePlus inc.
ePlus is a customer-first, services-led, results-driven and trusted industry leader that helps organizations secure, modernize, optimize, and scale every aspect of their IT infrastructure.
1001-5000 employees
H1B Sponsorship
ePlus inc. has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (9)
2024 (4)
2023 (5)
2022 (9)
2021 (6)
2020 (5)
Funding
Current Stage
Public CompanyTotal Funding
unknown1996-11-22IPO
Leadership Team
Mark Marron
CEO
Elaine Marion
Chief Financial Officer
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