Colorado Health Network · 10 hours ago
Regional Health Access Program Manager
Grand Junction, CO
Full-time
Onsite
Mid, Senior Level
$49K/yr - $53K/yrColorado Health Network (CHN) is dedicated to fostering an inclusive and diverse workplace. The Regional Health Access Program Manager is responsible for supervising Health Access Program Coordinators at various regional offices and plays a key role in program development, implementation, and evaluation.
Health CareMedicalNon Profit
Responsibilities
Provide direct supervision and acts as Hiring Manager to Regional Health Access Program Coordinators outside of Denver
Assist in all aspects of program development, implementation, reporting, and evaluation with guidance from the Health Access Program Director & Senior Health Access Program Manager
Work with CDPHE/SDAP staff and Health Access Program Management in the development and implementation of programmatic goals, policies, and operational procedures
Work with Director and CHN Quality Team to monitor quality of programs including ongoing quality improvement efforts, program evaluation, and programmatic outcome measures designed for the health access program
Recommend innovative and alternative methods to improve processes
Manage client feedback, complaints, grievances, and appeals
Provides back up to staff regarding client issues and provides client services during peak open enrollment season and maintains a reduced ongoing caseload as necessary (not to exceed 25% of a Health Access Program Coordinator on an ongoing basis)
Work with Management and Team Lead to conduct trainings during staff transitions (onboarding, position changes, quality improvement processes)
Works with Health Access Program Management and Team Lead to identify and meet additional team training needs, goals, and priorities
Meet all deadlines agreed upon with the Health Access Programs Director
Serve on relevant internal and external workgroups and coalitions as requested
Recruit and maintains high quality staff; conducts performance reviews; ensure appropriate and adequate staffing and scheduling
Set expectations of teamwork within and across departments
Assist staff to improve their skills and identify professional development needs with Director
Work with supervisors at co-located clinics to onboard CHN coordinators at respective clinic locations and manage relations between CHN and those clinics
Must be able to work in a diverse setting with diverse populations, including persons living with HIV, the LGBTQ+ community, persons of various ethnic backgrounds, disenfranchised communities
Participation in training related to HIV, substance use, harm reduction, trauma informed care and related issues. Cultural Competency/Sensitivity
Qualification
Required
Previous supervisory experience highly desired
Previous experience with and understanding of health insurance and public benefits (Medicare, Medicaid, employer, marketplace/off-market enrollment, and/or insurance billing processes)
A strong preference for completion of Connect for Health training and at least one open enrollment season
Experience with direct client contact and/or a customer service background
Background in programs rooted in serving People Living with HIV
Strong commitment to working within a diverse setting with diverse populations
Consistently seeking opportunities to improve ability to provide inclusive and trauma-informed approaches in client services
Ability to collaborate effectively with small and large teams within CHN regional offices
Ability to prioritize workload and function independently
Training in cultural competency is preferred
Bachelors or Master's Degree in Finance, Human Services, Social Work, and/or equivalent combination of education and experience in related field required
Proficiency with Microsoft Office applications such as Word, Excel, Outlook, and Teams is required
Knowledge of and sensitivity to HIV / AIDS challenges
Proficient in written and verbal communication
Highly organized and detail oriented
This position requires personal and professional accountability; self-management and initiative; dedication to quality improvement, professional integrity and cultural competency
Must demonstrate accuracy and efficiency
Must demonstrate effectiveness in the following areas: task management; teamwork; time management; and communication with teams, managers, clients, and funder/ contractors
Must have flexibility, creativity, collaborative, and a positive workplace attitude in a team dynamic
Requires strong critical thinking, active listening, and problem-solving skills to address complex situations
The appropriate person will be highly organized and detail-oriented
This position requires personal and professional accountability; self-management and initiative; dedication to quality improvement; professional integrity; research ethics, and cultural competency
Must demonstrate accuracy, efficiency and superior organizational skills
Must demonstrate effectiveness in the following areas: task and time management; teamwork; and communication with teams, managers, clients and participants, and company consultants
Must have and maintain a valid Colorado driver's license and auto insurance on personal vehicle
Preferred
Training in cultural competency is preferred
Previous experience in the delivery of evidenced-based programs is highly preferred
Excellent communication, client services, and data collection skills
Benefits
Health, Dental, Vision, Life, Short- and Long-Term Disability Insurance, and an Employee Assistance Program (EAP)
Employee only share of health insurance premium is 100% paid for by CHN
Generous leave policy (at the end of one year full time employee accrue 3 weeks of PTO), 13 paid holidays, up to 2 floating holidays, and 1 day of wellness time (all time off benefits for part time employees are prorated based on the number of hours scheduled per week).
403(b) plan with employer matching $1 for $1 up to 3% and $0.50 on the $1 for 4 and 5%
Tuition reimbursement and access to ongoing learning opportunities
Flexible Spending Accounts (FSA), Health Spending Account (H SA), Voluntary, EAP
Eligible for Federal Loan Forgiveness Program
Company
Colorado Health Network
Colorado Health Network is a non-profit organization that provides information & prevention on HIV, STI and other health conditions.
Founded in 1983
51-200 employees
Funding
Current Stage
Growth StageTotal Funding
unknownKey Investors
Caring for Denver Foundation
2022-12-14Grant
2021-06-11Grant
Leadership Team
Darrell Vigil
Chief Executive Officer
Randolph Vessell
Chief Financial Officer
Recent News
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