TEKsystems · 2 days ago
Customer Service Representative
United States
Contract
Remote
Entry Level
$20/hr - $20/hr
2+ years expTEKsystems is a leading provider of business and technology services, and they are seeking a Customer Service Representative to support their sales operations. In this role, you will retrieve client information, perform order entry, and maintain customer relations, primarily working with Oracle and various client portals.
Information Technology
Responsibilities
Utilize various portals to pull client information and perform order entry in Oracle
Monitor client portals for purchase order approvals and match them to existing orders
Provide customer services related to sales, promotions, installations, and communications
Maintain good customer relations and resolve customer claims and complaints effectively
Develop organization-wide initiatives to inform and educate customers proactively
Respond to customer surveys by developing improvement plans
Perform tasks within well-defined procedures and guidelines
Qualification
Required
Minimum of 2 years' experience in customer service or a related field
Proficiency in order entry and data entry with high accuracy
Ability to multitask and work independently in a remote setting
Experience with Oracle or ERP systems
Preferred
Ability to build relationships with the team remotely
Experience working with a shared inbox and processing 10-15 orders daily
Benefits
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
Company
TEKsystems
At TEKsystems, they understand people. Every year they deploy over 80,000 IT professionals at 6,000 client sites across North America,
10001+ employees
H1B Sponsorship
TEKsystems has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (46)
2024 (52)
2023 (33)
2022 (22)
2021 (36)
2020 (53)
Funding
Current Stage
Late StageLeadership Team
Ryan Skains
Vice President, TEKsystems Global Services
Recent News
Morningstar.com
2026-02-03
2025-11-19
2025-10-29
Company data provided by crunchbase