AlphaGraphics · 7 hours ago
CSR / Project Manager
San Diego, CA
Full-time
Onsite
Entry, Mid Level
2+ years expAlphaGraphics is an established leader in the print & sign industries, and they are seeking a CSR / Project Manager to join their team. The role is primarily responsible for establishing and maintaining positive relationships with customers by ensuring their requirements and needs are met.
Communications InfrastructureEmail MarketingGraphic DesignMarketingPrintingProduct Design
Responsibilities
Serve as the primary internal representative of the organization
Convey to the customer our expertise in products, services, and capabilities
Serve as an external key educator to our community and customers
Communicate customer requirements to the support team in accordance with company policies and procedures
Confer with customers by telephone, via email or in-person to provide information about products or services, create and follow up on estimates, work with production team to ensure orders are accurate, complete and on time
Determine charges for services requested, collect deposits or payments, or arrange for billing
Attract potential customers by answering product and service questions and suggesting information about other products and services
Qualification
Required
At least 2 years of experience in the print or sign industry
Experience conducting customer needs assessments, meeting quality standards for service, and evaluating customer satisfaction
Ability to effectively build relationships with customers and teammates
Strong written and verbal communication skills
Desire to continuously look for ways to help people
Critical thinking skills to identify the strengths and weaknesses of alternative solutions or approaches to a problem
Benefits
401(k)
Bonus based on performance
Competitive salary
Employee discounts
Flexible schedule
Free uniforms
Opportunity for advancement
Paid time off
Training & development
Competitive Compensation
Flexible Scheduling
Hard work, collaboration, humanity, fun, and laughter
Career path development
Company
AlphaGraphics
AlphaGraphics is a print and marketing solutions company that offers signs, offset printing, and mailing services.
51-200 employees
Funding
Current Stage
Growth StageTotal Funding
unknown2017-10-04Acquired
Leadership Team
Al Schnell
CEO and President
Bonnie Rosselli
CEO
Recent News
2025-10-09
2025-08-21
Company data provided by crunchbase