TEKsystems · 3 hours ago
Financial/Mortgage Customer Service Rep
Detroit, MI
Contract
Onsite
Entry Level
$47K/yr - $52K/yr
1+ years expTEKsystems is a leading provider of business and technology services, and they are seeking enthusiastic Customer Service Representatives to join their growing team downtown Detroit. The role involves supporting Detroit residents through both phone-based and in-person interactions, handling inbound calls, assisting walk-in visitors, and providing guidance on program details.
Information Technology
Responsibilities
Handle 50–100 inbound calls per day from customers seeking information on available properties
Assist walk‑in visitors face to face with applications, property details, and program information
Provide guidance on navigating the website and online property portal
Transfer calls to internal departments as needed (very minimal outbound calling)
Support faith‑based organizations and nonprofits seeking to join community partnership programs
Learn and communicate program details clearly and professionally
Qualification
Required
1+ year of experience in a Call Center OR face‑to‑face customer service role
Strong communication skills (written and verbal)
Ability to multitask in a fast‑paced environment
Problem‑solving mindset
Professional, reliable, and customer-focused
Benefits
Exceptional benefits upon direct hire: This organization covers 100% of Medical, Dental, and Vision premiums — at absolutely no cost to employees
Weekly pay
Career advancement opportunities
Business casual environment (jeans on Fridays!)
Social, friendly team culture
Company
TEKsystems
At TEKsystems, they understand people. Every year they deploy over 80,000 IT professionals at 6,000 client sites across North America,
10001+ employees
H1B Sponsorship
TEKsystems has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (46)
2024 (52)
2023 (33)
2022 (22)
2021 (36)
2020 (53)
Funding
Current Stage
Late StageLeadership Team
Ryan Skains
Vice President, TEKsystems Global Services
Recent News
Morningstar.com
2026-02-03
2025-11-19
2025-10-29
Company data provided by crunchbase