Intellihot Inc. · 1 day ago
MECHANICAL SYSTEMS ENGINEER
Chicago Office - Vernon Hills, IL 60061
Full-time
Onsite
Mid Level
$65K/yr - $75K/yr
3+ years expIntellihot Inc. is seeking a Mechanical Systems Engineer (MSE) who possesses knowledge of mechanical systems, electrical systems, and potable water plumbing components. The role involves providing system level technical support to customers and dealer/contractor network personnel to troubleshoot and resolve product performance issues.
Consumer Goods
Responsibilities
Provide system level technical support to customers and dealer/contractor network personnel via phone/email
Be an expert to analyze the connected Intellihot products and offer technical support to resolve issues
Evaluate and escalate cases to team lead as needed
Participate in periodic training sessions when needed
Recommend changes to the team lead based on field issue cases you deal with to improve product quality and resolve various ongoing problems
Recommends improvements to technical service documents, manuals, troubleshooting guides, and startup procedures
Assist with sizing and applications requests if needed
Participate in weeknight/weekend/holiday after hours call rotation
Perform other duties as assigned
Qualification
Required
BS in Mechanical Engineering or equivalent experience (3-5 years)
Excellent 'hands-on' approach to problem solving
Excellent verbal and written communication skills
Working knowledge of Windows OS, iOS and Android
Microsoft Word, Excel and PowerPoint
Travel Requirements: < 10%
Benefits
Medical
Dental
Vision insurance
401K with company match
Life insurance
Short term disability
Long term disability
Paid time off
Paid holidays
Bonus potential
Company
Intellihot Inc.
TRANSFORMATIVE GLOBAL TECHNOLOGY Addressing energy efficiency, health, and safety Intellihot offers high-tech solutions to these water issues and is leading the charge toward a cleaner, cheaper, safer, and more reliable future.
51-200 employees
H1B Sponsorship
Intellihot Inc. has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (5)
2024 (2)
2023 (4)
2022 (2)
2021 (1)
Funding
Current Stage
Growth StageLeadership Team
Dan Lawrence
Chief Financial Officer
David Martin
Chief Operating Officer
Company data provided by crunchbase