Sureway Heating Cooling Plumbing · 2 days ago
Part Time Customer Service Represenative
Bridgeville, PA
Part-time
Onsite
Entry, Mid Level
2+ years expSureway Heating Cooling Plumbing specializes in providing expert residential and commercial solutions for heating, cooling, and plumbing needs. They are seeking a part-time Customer Service Representative to handle calls, schedule appointments, and assist with various tasks to ensure customer satisfaction.
Construction
Responsibilities
Answering calls using in-house scripts
Listening attentively and showing empathy
Scheduling with precision
Providing technicians with accurate job details
Following up on open tickets
Making outbound calls
Assisting with general tasks as needed
Staying current on our services, policies, promotions and processes
Qualification
Required
2+ years experience in Customer Service, Customer Support, and Customer Experience
Positive attitude, strong work ethic, reliability
Excellent communication and interpersonal skills
Organizational and problem-solving abilities
Computer literacy and proficiency in using customer management software
Ability to work onsite and contribute positively to a team environment
Benefits
401K participation
Company
Sureway Heating Cooling Plumbing
Sureway Heating Cooling Plumbing provides residential and commercial solutions to water and comfort issues.
2-10 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase