State Farm · 5 hours ago
Client Experience Associate - State Farm Team Member
Hermosa Beach, CA
Full-time
Onsite
New Grad, Entry Level
$18/hr - $22/hrState Farm Insurance - South Bay is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Client Experience Associate - State Farm Team Member.
Insurance
Responsibilities
Greet customers warmly in person and over the phone, directing them to the appropriate team members
Manage appointment scheduling and office communications
Assist in handling incoming inquiries and maintaining customer records
Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options
Provide excellent customer service and follow up on customer's needs
Support the team with various administrative tasks and projects
Collect payments and process entry insurance service-related items for customers
Voicemail, text message Inbox
Organize and assign tasks for office team
Document detailed notes with care
Qualification
Required
Previous experience in a receptionist or customer service role
Communication and interpersonal skills
Organizational and multitasking abilities
Comfortable with engaging in sales conversations
Basic computer skills, including Microsoft Office and CRM systems
Benefits
Bonus based on performance
Competitive salary
Opportunity for advancement
Training & development
Company
State Farm
At State Farm®, our mission is to help people manage the risks of everyday life, recover from the unexpected, and realize their dreams.
Founded in 1922
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Alexis Harris
CEO/AGENT
Aquilas Zephir
Owner/CEO at Aquilas Zephir State Farm
Recent News
2024-05-05
2024-04-20
The North Bay Business Journal
2024-04-14
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