Markel · 13 hours ago
Associate Claims Examiner
Richmond, VA
Full-time
Hybrid
New Grad, Entry Level
$25.50/hr - $38.25/hrMarkel is a Fortune 500 company that provides insurance, reinsurance, and investment operations globally. The Associate Claims Examiner role involves investigating, evaluating, and resolving claims of low complexity while adhering to regulations and building relationships with internal stakeholders.
Insurance
No H1B
Responsibilities
Investigating, evaluating, negotiating and resolving assigned claims
Review claim information to determine coverage and recommend appropriate next steps
Assist with evaluating potential exposures on claims and alerting Management or internal partners when needed
Adhere to Fair Claims Practices Regulations and claims handling guidelines
Prepare and distribute claim reports
Participate fully in training, development programs, and learning opportunities across Claims
Build strong relationships with internal stakeholders including Underwriting
Contribute to strong customer relationships by delivering top-notch service
Support special projects as assigned, learning cross-functional collaboration within Claims
Mentor with senior examiners and managers to observe negotiation strategies and claim resolution practices
Collaborate with departments across Markel including Claims Vendor Management, Finance, Actuarial, Risk Management, and IT
Travel to other claim offices and conferences as needed
Qualification
Required
High school diploma required
Must have or be eligible to receive claims adjuster license
Understanding of insurance industry and claims a plus
Excellent customer service skills
Excellent written and oral communication skills
Excellent analytical and problem-solving skills
Excellent organization and time management skills
Ability to deliver outstanding customer service to both internal and external customers
Ability to work collaboratively and in a team environment
Ability to work autonomously and requiring minimal direction/oversight
Ability to take initiative and think strategically and creatively
Strong desire for continuous improvement
Intermediate skills in Microsoft Office products (Excel, Outlook, Power Point, and Word)
Preferred
Bachelor's degree preferred
Benefits
We offer competitive benefit programs that help meet our diverse and changing environment as well as support our employees’ needs at all stages of life.
All full-time employees have the option to select from multiple health, dental and vision insurance plan options and optional life, disability, and AD&D insurance.
We also offer a 401(k) with employer match contributions, an Employee Stock Purchase Plan, PTO, corporate holidays and floating holidays, parental leave.
Markel offers hybrid working schedules of 3 days in the office and 2 days remote.
Company
Markel
As the insurance operations within the Markel Group Inc.
Founded in 1930
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Michael Keimig
President & Chief Executive Officer - Markel Surety Corporation
Richard Whitt
Retired, Co-chief Executive Officer
Recent News
2025-05-28
Company data provided by crunchbase