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Baxter - Made in Italy · 17 hours ago

Sr Spec, IT

Baxter is a global healthcare company dedicated to saving and sustaining lives. The role involves providing high-level IT support to the executive leadership team, ensuring seamless technology interactions during critical corporate events and meetings.
Consumer GoodsFurnitureManufacturingRetail
badNo H1Bnote

Responsibilities

Provide on‑site IT support for Baxter’s Deerfield corporate headquarters
Deliver 24/7 white‑glove support to executives, board members, and VIP users
Troubleshoot Windows, MacOS, mobile devices, AV systems, Cisco Telepresence, printers, and network‑related issues
Lead white‑glove onboarding for new executive hires and ensure a seamless technology experience
Support on‑site and off‑site board meetings, leadership meetings, earnings calls, and major corporate events
Manage SharePoint sites and assist with process improvements that elevate VIP support
Drive adoption of new technologies and contribute innovative ideas for hardware and software usage
Mentor IT team members and collaborate with partners across Deerfield, Round Lake, and global sites
Oversee asset management, print server queues, software upgrades, and root‑cause analysis for recurring issues
Provide AV and IT setup for town halls and other high‑visibility corporate events

Qualification

Windows OSCisco TelepresenceAV systemsServiceNowITIL processesCybersecurity best practicesVendor coordinationSuperb communicationProblem-solving skillsDocumentation skills

Required

Provide on-site IT support for Baxter's Deerfield corporate headquarters
Deliver 24/7 white-glove support to executives, board members, and VIP users
Troubleshoot Windows, MacOS, mobile devices, AV systems, Cisco Telepresence, printers, and network-related issues
Lead white-glove onboarding for new executive hires and ensure a seamless technology experience
Support on-site and off-site board meetings, leadership meetings, earnings calls, and major corporate events
Manage SharePoint sites and assist with process improvements that elevate VIP support
Drive adoption of new technologies and contribute innovative ideas for hardware and software usage
Mentor IT team members and collaborate with partners across Deerfield, Round Lake, and global sites
Oversee asset management, print server queues, software upgrades, and root-cause analysis for recurring issues
Provide AV and IT setup for town halls and other high-visibility corporate events
Ability to travel occasionally for off-site executive meetings and events
Flexible to work extended hours or weekends for critical executive support
Strong problem-solving and analytical skills

Preferred

ServiceNow, Windows OS, Endpoint hardwares
Collaboration tools: Teams, Zoom, Webex, OneDrive, AppSpace
Administrative platforms: Cassinfo, Workday, Adobe Admin
Familiarity with remote support tools and enterprise mobility management
Knowledge of network fundamentals and troubleshooting
Strong understanding of ITIL processes and incident management
Experience with VIP support in a corporate environment
Superb communication and interpersonal skills for executive interaction
Strong documentation and process improvement skills
Familiarity with cybersecurity best practices for endpoint devices
Experience in vendor coordination for AV and hardware support

Benefits

Medical and dental coverage that start on day one
Insurance coverage for basic life, accident, short-term and long-term disability, and business travel accident insurance
Employee Stock Purchase Plan (ESPP), with the ability to purchase company stock at a discount
401(k) Retirement Savings Plan (RSP), with options for employee contributions and company matching
Flexible Spending Accounts
Educational assistance programs
Paid holidays
Paid time off ranging from 20 to 35 days based on length of service
Family and medical leaves of absence
Paid parental leave
Commuting benefits
Employee Discount Program
Employee Assistance Program (EAP)
Childcare benefits

Company

Baxter - Made in Italy

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Baxter is an Italian company founded in 1990 in that cultural and territorial melting pot where the high-end furniture production experience of Brianza meets the knowledge of design capital Milan, hub of Italian creativity.